Digicopy has been a trusted partner in digital office technology for over 30 years. Based in Saffron Walden, Essex, we serve clients across Cambridge, Essex, and East Anglia, encompassing diverse industries such as legal, accounting, education, biotech, construction, charity, and small-to-medium enterprises.
Our Expertise
We specialize in:
1. Copiers & Printers
From budget-friendly multifunction printers to high-volume industrial devices, we offer a comprehensive selection of copiers and printers from renowned manufacturers like Ricoh and Toshiba. We also provide ongoing maintenance and support services to ensure optimal performance and cost-effectiveness.
2. Interactive Displays
We supply premium large-format interactive touch screen displays ideal for business presentations, training sessions, and collaborative work environments.
3. Managed Print
Our managed print solutions streamline your print environment by allowing you to:
- Control printing costs and optimize efficiency.
- Implement environmental policies through automatic double-sided printing and paperless workflows.
- Gain insights into your print landscape with comprehensive reporting tools.
4. Service & Support
Our team of experienced technicians is available for swift on-site technical assistance, consumable ordering, and comprehensive helpdesk support. We prioritize responsiveness and efficiency to minimize downtime and ensure a seamless user experience.
5. Flexible Finance
Digicopy understands that technology investment needs to align with your budget. We offer flexible financing options to make your technological advancements affordable and accessible.
Our Mission
Our overarching goal is to empower your business with the right technology solutions and foster long-term partnerships based on trust and exceptional customer service. We are committed to:
- Understanding your unique needs and challenges.
- Providing tailor-made solutions and innovative technology options.
- Delivering exceptional customer service and proactive support.
- Minimizing environmental impact through energy-efficient products and sustainable practices.
Customer Feedback Summary
Customer Experience
The customer, Selina Moore, had a fantastic experience with the service provided by James. She mentioned that the customer service she received was probably the best she has ever had.
Key Positive Points
- Absolutely fantastic service
- James was friendly and went out of his way to help
- Highly recommend the service
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