Mixed Freight Services, a trusted name in the cargo industry, has been dedicated to providing secure and timely air cargo transportation for over 35 years. Based at London Heathrow, our team of experts is committed to ensuring your cargo reaches its destination, seamlessly and on time.
Our Services
At Mixed Freight Services, we offer a comprehensive range of services to cater to all your air cargo needs. Our services include:
*Quick Quote*: Need a quick estimate for your cargo transportation? Our online quick quote system is available 24/7, providing you with a swift and accurate estimate.
*Aircraft Pallets Build and Breakdown*: Our team of specialists can build and breakdown aircraft pallets, ensuring your cargo is handled with utmost care and efficiency.
*Office Rental*: Our facilities offer office rental options for businesses in need of a temporary or permanent space at London Heathrow.
*Specialist Cargo Experts*: We have a team of experts who specialise in handling and transporting delicate, fragile, and hazardous goods, giving you peace of mind that your cargo is in safe hands.
*Self-Drive Van and Truck Rental*: Need a vehicle for your cargo transportation? We offer a range of self-drive vans and trucks for hire, ensuring you have the right vehicle for your needs.
Our Commitment
We understand that your cargo is vital, and the consequences of it being late can be significant. That's why our operations centre is fully manned, ready to help, fix problems, and monitor the progress of critical consignments, allowing you to rest easy.
Our success is driven by our dedicated team of employees who share our passion for delivering exceptional service. We strive to exceed expectations by working round-the-clock to screen, handle, and move your shipments securely and safely.
Our professional accreditations demonstrate our commitment to trust, stability, and the highest standards. They enable us to go where others can't and do what others cannot, to serve you better.
Our Facilities
Our facilities, located at Unit 4 Falcon Way off Central way Feltham, Middlesex TW14 0UQ, are equipped with the latest technology and security measures to ensure the safe handling and storage of your cargo. Our team of experts is always on hand to assist you with your cargo needs.
At Mixed Freight Services, we are passionate about what we do. Our team will work with enthusiasm and dedication on your behalf, whether you have a straightforward transportation job or a comprehensive, end-to-end handling, screening, and delivery project where compliance is critical.
Unprofessional Service vs. Exceptional Performance
Mixed Freight Services has received a mixed bag of reviews, with some customers expressing disappointment and frustration with their experiences. However, others have reported excellent service, efficiency, and professionalism.
Customer Service Issues
Several reviewers have complained about poor customer service, citing long wait times, unprofessional behavior from staff, and inadequate resolution of issues. George Mouskoundi, for instance, had to wait 20 minutes to be acknowledged on arrival, and eventually, his freight was found after a 2-hour search. House Guest had an even worse experience, describing staff as "extremely rude" and stating that the company does not care about COVID-19 rules. Other reviewers, such as Mr. Maximus and Dave Armstrong, had similar horror stories, warning others to avoid the company.
Efficient and Professional Service
On the other hand, many reviewers have praised Mixed Freight Services for their exceptional performance. Eugene Kuti, India Fahy, Andrew Holdsworth, M. Tucker, Carole Yeats, Jay Bee, Akaxtx, and Sean Sweeney have all expressed satisfaction with the company's services, citing efficiency, professionalism, and friendly staff. Joseph O'Brien, who has worked with the company for 20 years, provided a glowing review, highlighting their versatility and range of services.
Job Opportunities
Tracy Pickhaver was even offered a job at the company, which she described as having a "stress-free & clean environment".
Concerns about Safety
One reviewer, House Guest, raised concerns about the company's safety record, stating that staff were irresponsible and disregarded COVID-19 rules.
Overwhelmingly Positive or Overwhelmingly Negative?
Overall, the reviews suggest that Mixed Freight Services has a mixed reputation, with some customers experiencing poor service and others receiving exceptional service.
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