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A Rich History in Quality Flooring
With well over 30 years of experience in the flooring trade, City Carpets has been serving the Durham community for over 25 years. As a trusted local business, we take pride in offering exceptional customer service, quality products, and competitive prices.
Expert Guidance and Wide Selection
Our experienced staff has extensive knowledge of all types of flooring, from traditional carpets to contemporary vinyl and laminate options. We take the time to understand your needs, preferences, and budget to offer tailored recommendations.
Our extensive selection of flooring includes:
- Carpets: From luxurious wool blends to durable synthetic fibers, we have a wide range of colors, textures, and styles to choose from.
- Vinyl Laminate Flooring: Excellent for high-traffic areas, this budget-friendly option provides a realistic wood-look without the upkeep.
- Clearance Rugs: Discover unique and stylish rugs at incredible prices.
Quality and Professionalism
At City Carpets, we prioritize quality and craftsmanship. We work with reputable manufacturers and our skilled fitters guarantee meticulous installation for lasting beauty and performance. Our commitment to transparency and ethical practices ensures you get the best value for your investment.
Our Values
Our values are rooted in:
- Customer Focus: We are committed to providing exceptional customer service, personalized recommendations, and a seamless experience for every customer.
- Quality & Value: We offer high-quality products at competitive prices, with a focus on long-term value.
- Community Engagement: We are proud to support our local community and are committed to responsible business practices.
Experience the City Carpets Difference
Contact us today and discover the difference that years of experience, quality products, and dedicated customer service can make. We look forward to helping you find the perfect flooring solution for your home!
Overall Experience
The reviewers have consistently praised the exceptional service provided by City Carpets Durham. They have highlighted the friendly and knowledgeable staff, efficient communication, and timely delivery and fitting of high-quality products.
Product Range and Quality
The variety of products offered by City Carpets Durham has been commended, with a particular mention of their natural fibre carpets and lino options. The quality of the carpets has been deemed excellent, with reviewers expressing satisfaction with their purchases.
Staff and Fitters
Phil, the proprietor, has been singled out for his exceptional service, offering expert advice and ensuring that customers are satisfied with their purchases. The fitters have also been praised for their friendliness, efficiency, and professionalism.
Communication and Aftercare
The communication throughout the purchasing and fitting process has been commended, with reviewers appreciating the regular updates and clear explanations provided by the staff. The aftercare information has also been deemed helpful, ensuring that customers are well-informed about their new flooring.
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