Business Details
38 Years
experience
Emergency
services
Premium Flooring Solutions in Durham
City Carpets Durham has been serving customers in the flooring industry for over 30 years, with a dedicated presence in Durham City for more than 25 years. As an independent, family-run business, we pride ourselves on offering a wide selection of high-quality flooring products from trusted manufacturers, including carpets, vinyl, and laminate flooring. Our commitment to transparency ensures that customers receive consistent, competitive pricing without hidden charges or high-pressure sales tactics.Backed by a team of experienced professionals, we provide expert fitting services tailored to residential and small-scale commercial needs. We specialise in wool products and hold partnerships with insurance companies, enabling us to deliver swift solutions during crises. Our focus on British-made products and sustainable practices reflects our dedication to supporting local industries while maintaining exceptional standards of service.
Services
Carpets
Vinyl Flooring
Laminate Flooring
Clearance Rugs
Rugs
Details
- Year established: 1988
Highlights and features
- Truly independent family business with over 30 years' experience
- Transparent pricing with no hidden charges or last-minute add-ons
- Specialists in wool carpets and rugs with UK-sourced products
- Award-winning service with 5* customer reviews
- Emergency flooring solutions for insurance claims and crises
Associations and certifications
- Wool Retailer
What people say
5* Reviews
Excellent customer service
Quality flooring
Expert fitting
Competitive prices
Services
Carpets
We offer an extensive range of carpets, from budget-friendly options to premium New Zealand wool. Our selection includes wool twist, saxony, and patterned wiltons, sourced from leading manufacturers like Cormar and Cavalier. All carpets are paired with appropriate underlay and installed by experienced professionals.
Vinyl Flooring
Durable and stylish vinyl flooring options include wood and tile effects, ideal for kitchens and bathrooms. Supplied by brands such as Tarkett and Armstrong Rhinofloor, our vinyl floors combine practicality with modern design, available at competitive prices.
Laminate Flooring
High-quality laminate flooring mimics real wood at a fraction of the cost. Brands like Kaindle and Quickstep offer scratch-resistant, water-resistant designs with easy-click installation. Professional fitting services ensure seamless results for DIY or full-service projects.
Insurance Claims Service
We provide expert support for insurance claims, including damage assessment and rapid installation. Partnering with insurers, we offer swift solutions for policyholders facing emergencies, ensuring minimal disruption and compliance with industry standards.
Home Move Solutions
Tailored flooring services for house moves, including pre-completion measurements and fast installation. We coordinate with clients to ensure timely delivery and fitting, even under tight deadlines, with options for furniture assistance and room-by-room scheduling.
Questions
What flooring options do you offer?
We provide carpets, vinyl, and laminate flooring from trusted brands, including wool products, wood-effect vinyl, and scratch-resistant laminate designs.
Do you offer fitting services?
Yes, our experienced team provides professional installation for all flooring types, including underlay and furniture assistance where needed.
Are your prices competitive?
We guarantee consistent, transparent pricing with no hidden charges, regularly beating big retailers on cost and service.
Can you assist with insurance claims?
Yes, we partner with insurers to provide rapid assessments and flooring replacements for policyholders during emergencies.
Do you serve commercial clients?
We cater to small-scale commercial projects alongside residential needs, offering tailored solutions for landlords and developers.
