Business Details
24 Years
experience
Trusted Telecom Solutions for Business
Established in 2002, Intelecomm is a leading independent communications company based in Worcester, serving clients across the UK. Our expertise lies in delivering future-proof telecom solutions, including hosted voice, connectivity, business mobile, IoT, 5G, cyber security, and IT managed services. We specialise in supporting businesses through the PSTN switch-off transition, offering tailored solutions that align with evolving technological demands. Our team of industry professionals, selected for their deep knowledge and dedication, ensures maximum efficiency in communication solutions throughout their lifecycle.We prioritise building strong client relationships through bespoke service-level agreements and continuous collaboration, leveraging virtual meeting technology to enhance instant communication and reporting. With tier-one partnerships across the UK's leading communication providers, we provide impartial, cost-effective solutions that empower businesses to thrive in a digitally transforming landscape. Our commitment extends beyond service delivery to environmental responsibility, ensuring retired equipment is recycled wherever possible.
Services
Hosted Voice
Connectivity
Business Mobile
IoT Solutions
Cyber Security
IT Managed Services
Unified Communications
PSTN Connectivity
Details
- Year established: 2002
Highlights and features
- We have over 20 years of experience in UK telecommunications.
- Our tier-one partnerships ensure impartial, expert solutions.
- We create bespoke SLAs tailored to your business needs.
- We provide continuous client support and service evolution.
- We prioritise environmental responsibility in equipment recycling.
Services
Hosted Voice
Our hosted voice solutions replace traditional PSTN lines with scalable VoIP systems, enabling cost savings and enhanced functionality. These digital platforms support remote work, seamless call transfers, and integration with mobile/desktop devices. We ensure smooth transitions for UK businesses ahead of the 2025 PSTN switch-off.
Connectivity
We provide high-speed connectivity options including broadband, 4G/5G mobile, and leased lines up to 10GB. Our independent approach allows us to source optimal solutions from leading UK providers, ensuring reliable, secure connections tailored to business requirements.
Unified Communications
Our unified communications integrate voice, messaging, and video conferencing into single platforms. These custom solutions improve collaboration, reduce costs, and support hybrid working models by enabling seamless communication across devices and locations.
Cyber Security
We deliver comprehensive security solutions including mobile threat defence and zero-trust frameworks. Our expertise protects businesses from evolving cyber threats across devices, networks, and cloud environments while ensuring data compliance.
PSTN Switch-off Support
We assist businesses in migrating from analogue systems to digital VoIP solutions before the 2025 deadline. Our services include equipment recycling, system integration, and tailored SLAs to ensure uninterrupted communication during the transition.
People
Keith Middleton
Managing Director
Keith leads Intelecomm with over two decades of telecoms industry experience. He drives strategic growth while maintaining focus on client relationships and technological innovation.
Louise Middleton
Director
Louise oversees operational excellence at Intelecomm. Her expertise in account management ensures clients receive tailored solutions aligned with evolving business needs.
Ross Neilson
Business Support Manager
Ross manages client onboarding and support processes. He ensures smooth implementation of telecom solutions while maintaining high service standards.
Liz Pass
Accounts
Liz handles financial operations at Intelecomm, ensuring transparent billing and cost-effective solutions for clients.
Leah Faulkner
Business Support
Leah provides administrative support across projects, contributing to efficient service delivery and client communication.
Questions
What telecom services does Intelecomm offer?
We provide hosted voice, connectivity solutions, unified communications, cyber security, IoT services, and PSTN switch-off support tailored to UK businesses.
How does Intelecomm help with the 2025 PSTN switch-off?
We offer VoIP system migrations, equipment recycling, and tailored SLAs to ensure seamless transitions for businesses before the 2025 deadline.
Do you provide cyber security solutions?
Yes, we deliver mobile threat defence, zero-trust frameworks, and network protection to secure business data across devices and cloud environments.
What areas do you serve?
We operate nationwide across the UK, supporting businesses in Worcester and beyond with custom telecom solutions.
How do you ensure service quality?
We create bespoke SLAs, conduct regular performance reviews, and assign dedicated account managers to maintain high service standards.
