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London Radio Cars has been providing high-quality transportation services in London for over twenty years. We were first established in 1996 and have since become one of the most reliable and efficient transportation services in the city. Our mission is to provide our customers with a unparalleled level of service, ensuring that their travel experience is both smooth and enjoyable.
Our Philosophy
At London Radio Cars, we believe that our customers are our top priority. We strive to provide an exceptional service to every client, combining reliability, professionalism, and a strong commitment to customer satisfaction. Our goal is to not only meet but exceed our customers' expectations, ensuring that they have a positive and memorable experience with us.
Our Services
Our range of services includes airport transfers, courier services, removals, and school runs. We cater to both individuals and businesses, offering tailored solutions to meet the unique needs of our clients. Whether you're traveling to the airport, need to transport valuable goods, or require a dependable removal service, we're here to assist you.
Our Fleet
We have a diverse range of vehicles to suit your needs, including saloons, MPVs, 8-seaters, and executive cars. Our fleet is equipped with the latest technology, including satellite navigation and GPS systems, ensuring that your journey is both safe and hassle-free. Our vehicles are regularly maintained to ensure that they are in top condition, providing you with a comfortable and reliable travel experience.
Our Drivers
Our drivers are highly skilled and experienced professionals who are trained to provide exceptional service to our customers. We take pride in employing only the best drivers, who are courteous, polite, and professional. Our drivers are subject to regular training and coaching to ensure that they can handle any situation that may arise during their journey.
Our Commitment
At London Radio Cars, we're committed to providing an exceptional level of service to our customers. We take pride in our reputation for reliability, professionalism, and customer satisfaction. Our team is dedicated to ensuring that every customer has a positive experience with us, and we strive to continuously improve our services to meet the evolving needs of our clients.
Our Track Record
We have an impressive track record of providing excellent services to our customers. With a success rate of over 99%, we're confident in our ability to deliver first-class transportation services. Our fleet of vehicles is maintained to the highest standards, and our drivers are trained to handle any situation that may arise during their journeys.
Poor Customer Service
Several reviewers have reported poor customer service from London Radio Cars. Issues include unhelpful customer service, delayed responses to online chat requests, and rude staff. A. Game experienced problems logging into their account, and the customer service representative was unhelpful and rude. H. Gajjar had to wait 45 minutes for a customer service representative to answer their call, and the driver was not professional.
Technical Issues
There have been reports of technical issues with the website and app. A. Game experienced issues with the login code, and the online form only accepted 4 digits, despite the code being 5 digits. Gareth Davison had trouble using the online chat facility and was given unhelpful responses.
Positive Experiences
However, some reviewers have reported positive experiences with London Radio Cars. Sure Will had a great cab experience, with a helpful driver who carried their compost into their yard. Dave Johnson, who books the company for his business, has had exceptional service, with professional, helpful, and timely drivers. Other reviewers, including Nick Tsavalos, Jakub Ambroziak Vel Mrozowicz, Qalbe Khan, Khurram Jutt, and Sure Will, have had great experiences with the company, praising their excellent customer service, prompt arrivals, and competitive rates.
Unprofessional Drivers
However, some reviewers have reported unprofessional behavior from drivers. Miro M. had a driver who was using their smartphone navigation system while driving and refused to return his sister's phone after they forgot it in the car.
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