About Us
Holiday Elite is a UK-based independent travel agency established with the aim of providing exceptional travel experiences and exceptional value for money. We offer a diverse range of holidays and travel packages to destinations across the globe, catering to various interests and budgets.
What We Do
Our team of experienced travel professionals handpicks holiday options from leading airlines, tour operators, and cruise companies. We are committed to offering:
- Value-for-money holidays: We negotiate competitive prices and offer exclusive deals to ensure you get the best possible value for your money.
- High-quality experiences: We prioritize quality accommodation, entertaining activities, and unforgettable excursions to create memorable holidays.
- Personalised recommendations: Our dedicated travel advisors have extensive product knowledge and will work with you to understand your travel preferences and create a tailor-made itinerary.
Our Expertise
Holiday Elite boasts a team of over 40 experienced travel advisors throughout the UK. Our staff has collectively amassed over 500 years of industry expertise, allowing us to:
- Provide expert advice on all aspects of travel, from choosing the right destination to booking flights and accommodations.
- Secure unique offers and competitive prices from reliable suppliers.
- Ensure a seamless and enjoyable travel experience from start to finish.
Our Commitment
We are committed to:
- Offering unparalleled customer service through dedicated and responsive agents.
- Transparency in pricing and comprehensive information about each holiday.
- Financial protection for your travel investment.
Customer Service
- Co Bande, who gave a 1-star rating, had a poor experience with the company's customer service, highlighting issues such as cockroaches, stained towels, moldy beds, and sheets that did not fit the bed. The company allegedly passed on responsibility to a middle person and left the customer stranded.
- On the other hand, customers such as Rachel Rowe, Lynne Heath, Julie Calder, Shelley Clarke, and Taher Seddek had a positive experience with the company's customer service. They appreciated the help and support provided by staff members like John Kelsall, Louisa, Heather, and others who made their holiday experiences memorable.
Booking and Pricing
- Moloch Theloveless, who gave a 1-star rating, felt that the company was not knowledgeable about travel and suggested that customers could book themselves for a better time and a better price.
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