At Cardiff City Used Cars, we are a small and progressive family-run business that has been trading for over 21 years. With a wealth of experience in the motor trade and senior management, we pride ourselves on providing a quality of service to our customers that is fair, transparent, and hassle-free.
We specialise in buying and selling quality used cars that are excellent value for money. Our team has many years of experience in both the private and public sector markets, which enables us to understand our customers' needs and provide a tailored service that meets their requirements.
Our Services
We offer a range of services designed to make buying and selling used cars as easy and convenient as possible. Our car buying service is one of the fairest online, with no admin fees and instant payment. We will buy any car, regardless of make, model, derivative, condition, or age. We even buy MOT failures, non-runners, and brand new cars.
All our vehicles are available with up to a 12-month RAC Warranty (subject to age and mileage) together with 12 months Complimentary Breakdown recovery. We prepare our vehicles to meet exacting standards, ensuring our customers receive a high-quality used car that they can rely on.
Our Commitment
We are committed to providing exceptional customer service, which is reflected in our 5-star reviews on Auto Trader and our "Highly rated" status for customer service awarded by Autotrader over the last two years. Our goal is to make the process of buying and selling used cars as smooth and hassle-free as possible.
We are situated within the Western Industrial Estate, (Flexspace Offices), Caerphilly, near Cardiff, where we enjoy strong links with local businesses and the surrounding community. Our opening hours are Monday to Friday, 9am to 5pm, Saturday 9am to 1pm, and Sunday 10am to 1pm.
Summary of Reviews
The reviews highlight the excellent service provided by the company, particularly mentioning Dave and Simon. Both customers, Jack Cunningham and Raymond Magill, rated their experience with 5 stars. They praised the honesty and genuineness of the salesmen, mentioning that all their questions were answered, including on weekends. The cars were in mint condition, exactly as described, and the paperwork was handled efficiently. The customers appreciated the willingness to go above and beyond, including opening on Sundays to facilitate the handover.
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