Building Trust, Delivering Excellence
Southstreet Builders Ltd has been a trusted name in the construction industry across the Hampshire region since 1968. Founded on a foundation of quality craftsmanship and personalized client care, we specialize in tailored solutions for every project.
Our Expertise
Our team of skilled professionals offers a comprehensive range of services, covering all aspects of construction from minor repairs to complex new builds.
New Home Construction
We collaborate closely with clients to bring their unique visions to life, constructing homes that are meticulously designed to meet their individual needs and aesthetics. We prioritize open communication and transparency throughout the process, ensuring a seamless and enjoyable experience.
Remedial & Repair Work
With our extensive experience in remedial works for the NHBC, we have developed unparalleled expertise in addressing issues related to both new and existing properties. Our dedicated team efficiently identifies and resolves structural, material, or workmanship defects to restore functionality and aesthetic integrity.
General Building & Renovations
From kitchen and bathroom installations to structural alterations and extensions, we offer professional contracting services for all your home improvement needs. We use high-quality materials and meticulous craftsmanship to guarantee lasting results.
Our Commitment
We are committed to delivering exceptional customer service, ensuring open communication, regular updates, and meticulous attention to detail. Our focus on transparency and client satisfaction sets us apart.
Why Choose Southstreet Builders Ltd?
- Established reputation for quality workmanship
- Detailed attention to detail and personalized solutions
- Emphasis on open communication and transparency
- Experienced and qualified team
- Comprehensive range of services
Company Overview
Southstreet Builders (SSB) is a construction company that has been reviewed by several customers on various aspects of their services. Overall, the feedback is mostly positive, with customers praising the quality of work, professionalism, and efficiency of the team.
Quality of Work and Professionalism
Most customers praised the high-quality work and professionalism of the SSB team. For example, Chris Mansell mentioned that the company offers "extremely high quality work and finish, " and that his family has had good experiences with them for years. Similarly, Sarah Wood noted that the work was thorough and of good quality, with the carpentry and groundwork teams being particularly impressive. Jody Gaylard also appreciated the professionalism and efficiency of the team.
Customer Service and Communication
The company received positive feedback on their customer service and communication. Hannah Ellul noted that communication was great and everything went smoothly during her home extension project. Frank Prior also praised the professionalism and courtesy of the team, particularly Mike, who took him through the work to be done and was patient throughout the process.
Timeliness and Efficiency
Many customers appreciated the timeliness and efficiency of the SSB team. For instance, Chris Mansell mentioned that the team was "extremely professional and diligent." Jody Gaylard also noted that the team was "professional, organised and really efficient." Similarly, Hannah Ellul appreciated that everything went smoothly during her project.
Issues with Management and Delays
However, there were some issues with management and delays. Sarah Wood mentioned that the management was mainly an absentee boss, which slowed the process. She also noted that the window-making company they used from London caused delays. However, she highlighted that a new project manager, John Slater, was really strong and saved the build.
Satisfaction and Recommendation
Overall, most customers were very satisfied with the services provided by SSB and would recommend the company to others. For example, Chris Mansell highly recommended the company, noting that they were "extremely high quality." Jody Gaylard also said that she would "highly recommend" SSB, and Hannah Ellul appreciated the excellent job they did for her home extension.
Areas for Improvement
The only negative feedback came from Sofia Bint Abdul-Aziz, who had a rude experience with a lady who picked up the phone and then hung up on her before she could say anything. However, this was an isolated incident, and most customers had positive experiences with the company.
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