Empowering Your Success with a Team of Over 60 IT Experts

At Smart IT, we take pride in being a leading IT support company that has been delivering high-quality services to businesses across the UK since 2008. Our team of over 60 IT experts is dedicated to providing innovative, efficient, and reliable IT solutions to help our clients achieve their goals. We believe in empowering our clients' success by providing personalized service, tailored to their unique needs. Our commitment to friendly, bespoke service sets us apart from our corporate competitors.

Our Services

We offer a comprehensive range of IT services, including IT support, cloud services, cyber security, telephony, and connectivity solutions. Our team of experts works closely with clients to understand their specific needs and provide customized solutions that meet their business objectives. Our services include:

IT Support: We provide ad-hoc, server, and network monitoring, as well as short-term and backup cover services to ensure our clients' IT systems are always running smoothly.
Cloud Services: Our state-of-the-art data centers provide secure, reliable, and scalable cloud infrastructure for businesses of all sizes.
Cyber Security: We offer multi-factor authentication, cloud email security, and cloud web security solutions to protect our clients' data and systems from cyber threats.
Telephony: Our cloud-based telephone systems and ultra-fast connectivity solutions enable businesses to communicate efficiently and effectively.
Connectivity: We provide business broadband, leased lines, wireless internet, data networks, and wireless networks to ensure our clients stay connected and productive.

Our Expertise

We are experts in cloud technology and have invested heavily in our state-of-the-art data centers, which are ISO 27001 and ISO 9001 certified. Our team of technical specialists undergo rigorous training and development programs to ensure they are always up-to-date with the latest technologies and trends. We have received numerous awards and recognition for our services, including being named the North East's Best IT Support Company and one of the Top 50 Managed Service Providers in the UK.

Our Mission

At Smart IT, our mission is to empower our clients' success by providing innovative, efficient, and reliable IT solutions that meet their unique needs. We are committed to delivering high-quality services that exceed our clients' expectations and help them achieve their business goals.

Update Share

Positive: The staff at Smart IT are highly praised for their friendliness, professionalism, and willingness to help, and the company's technical support team is efficient and knowledgeable, resolving issues quickly and efficiently.

Negative: One reviewer expresses disappointment with the company's technical knowledge and sales tactics, citing a poor experience with a network rebuild and underhand sales tactics.

Overview of Reviews

The reviews of Smart IT are overwhelmingly positive, with the majority of reviewers expressing their satisfaction with the company's services. The reviewers praise the company's helpful and friendly staff, efficient problem-solving, and excellent customer service.

Positive Comments

The staff at Smart IT are highly praised for their friendliness, professionalism, and willingness to help.
The company's technical support team is efficient and knowledgeable, resolving issues quickly and efficiently.
Many reviewers appreciate the company's prompt response to their IT issues and the thorough explanations of the solutions provided.
The company's flexibility and adaptability in working around clients' schedules and needs are also highly valued.

Negative Comments

One reviewer expresses their disappointment with the company's technical knowledge and sales tactics, citing a poor experience with a network rebuild and underhand sales tactics.

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