Here to help, every step of the way
Who We Are
At Taunton Taxi Services, we are proud to be a leading provider of taxi and airport transfer services in Taunton and surrounding areas. With a history spanning over six years, we have established ourselves as a trusted and professional company, committed to delivering exceptional customer service and satisfying the needs of our clients.
Our Story
Our journey began in 2017 with a humble start, but we have since grown to become Taunton's most trusted taxi company. We take immense pride in our fleet of fully licensed and uniformed drivers, who are equipped to handle all types of travel requirements, from corporate to personal bookings. Our commitment to excellence has earned us the recognition as the #1 taxi firm in Taunton Deane, and we endeavour to maintain our high standards of service.
Our Services
At Taunton Taxi Services, we offer a wide range of services to cater to our clients' diverse needs. Our fleet of reliable, comfortable, and safe vehicles is available for airport transfers, local taxi journeys, staycation travel, and long-distance travel. We also provide wheelchair accessible taxis, catering to clients with special requirements.
Why Choose Us
So, why choose Taunton Taxi Services? Here are just a few reasons:
- Our drivers are professionally trained to provide excellent customer service, ensuring a smooth and stress-free journey.
- We pride ourselves on our prompt arrival and punctuality, with 94.2% of our customers being picked up within just 7 minutes of their scheduled time.
- We offer flexible payment options, including cash, card, and contactless payments.
- Our fleet of vehicles is well-maintained, serviced regularly, and equipped with 4G Wi-Fi and complimentary phone chargers for your convenience.
Our Drivers
Our drivers are the backbone of our company, and we take great care in selecting the best professionals in the business. All of our drivers are carefully vetted by Somerset West & Taunton Council and undergo our own rigorous training to ensure they meet our high standards of service.
Our Fleet
Our fleet of vehicles is made up of a mix of smaller and larger cars, including wheelchair accessible taxis. We boast a modern fleet of vehicles available on-demand or booked in advance. Our vehicles are regularly serviced, and our drivers inspect them daily to ensure they meet our high standards.
Conclusion
At Taunton Taxi Services, we are committed to delivering a service that is second to none. We are proud to be a part of the Taunton community and strive to make a positive impact on our customers' journeys. Whether you're heading to the airport, exploring local destinations, or simply need a reliable taxi service, we are here to help.
Overall Experience
The majority of customers reported a positive experience with the taxi service, praising the company's reliability, promptness, and friendly drivers.
Punctuality and Reliability
Many customers praised the taxi service for arriving early or on time, with some even receiving text updates on their driver's arrival. The taxis were often described as clean and well-maintained.
Driver Quality
Drivers were frequently commended for their friendliness, helpfulness, and politeness. Some customers appreciated the extra effort made by drivers to assist with luggage or provide conversation during the journey.
Value for Money
Several customers felt that the prices charged by the taxi company were reasonable and competitive with other services.
Issues and Concerns
Some customers reported issues with the booking process or the company's policy on returning customers to their original destination. One customer experienced a delay in their pickup, which caused them to miss part of their evening plans.
Special Services
The company's wheelchair taxi service was praised by one customer, who appreciated the extra care and attention provided to their elderly father.
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