The liquid dispense experts, so much more than just components
Our Story
At Abbeychart, we've been a leading international value-added supplier of component parts, spares, and accessories for over 15 years. Headquartered in the UK, we serve operators and OEMs in the vending, coffee, catering, soft drinks, beer dispense, and water sectors across the UK, Europe, North America, and Asia. What sets us apart from others in our industry is that we're more than just a supplier of components. We're a total solutions provider, offering a wide range of services from our fully equipped workshop and production facility.
Our team is passionate about delivering exceptional customer service, and we take pride in our extensive product range of over 30,000 lines. We've partnered with global brands such as John Guest, 3M, Brita, Xylem, and Pentair to bring our customers the best products in the industry. We also offer bespoke services tailored to meet our customers' exact requirements, saving them time and money in the long run.
Our Services
At Abbeychart, we understand the importance of quality components and timely delivery. That's why we offer a range of services designed to meet the specific needs of our customers. Our fully equipped workshop and production facility enables us to provide a range of services, including:
- Remanufacturing: We take used components, repair, and refurbish them to their original condition, making them look and function like new.
- Sub-assembly: We assemble and test our products, making them easy to install and use.
- Kitting: We offer bespoke kitting services, where we assemble and package products in a way that's easy for our customers to install and use.
- Production: We produce custom assemblies and spare parts tailored to our customers' specific requirements.
In addition to our standard services, we also offer bespoke solutions that are tailored to meet our customers' exact needs. Whether it's a water filter or a solenoid valve, we have the expertise and resources to deliver what you need.
Our Experience
With over 30 years of combined experience in the industry, our team has the expertise and knowledge to help our customers solve their component supply chain challenges. We've worked with a diverse range of manufacturers in the UK, Europe, and North America, from early stages in their design process to helping them grow and expand. We understand the importance of timely delivery, quality components, and exceptional customer service.
News and Events
At Abbeychart, we're passionate about staying up-to-date with the latest developments in our industry. That's why we regularly publish news and updates on our website about new products, services, and company news. We believe that staying informed is essential in today's fast-paced world.
Overall Experience
Abbey Chart has received mostly positive reviews from customers, with several reviewers praising their service and expertise.
Excellent Service
Many customers have reported having a positive experience with Abbey Chart, citing their excellent service, expert knowledge, and prompt assistance. Matt and Jon Embleton both gave Abbey Chart a perfect 5-star review, praising their top-notch service and fantastic assistance. Paul Bragg also praised the company, stating that they are "very good people to work with" with experts on hand to ensure the right component is chosen.
Poor Customer Service
Unfortunately, one customer, Khosrow Kh, had a very different experience with Abbey Chart. He gave the company a low 1-star review, warning others to stay away due to poor service and a lack of accountability. According to Khosrow's review, he was unable to get in touch with a responsible person, despite multiple attempts, and his problem was not resolved.
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