Empowering Cricketing Excellence, One Player at a Time.
At World Class Willow, we are passionate about cricket and dedicated to providing the best possible equipment and services to cricketers of all levels. Our team of experts has a deep understanding of the game and a commitment to excellence, which is reflected in everything we do.
Our Story
Our journey began with a simple goal: to make high-quality cricket equipment accessible to everyone. We started as a small online retailer, but our passion and dedication quickly helped us grow into a respected brand in the cricket community. Today, we are proud to offer a wide range of cricket gear from leading manufacturers, as well as our own in-house brands.
Our Services
At World Class Willow, we offer a comprehensive range of services designed to support cricketers at every stage of their journey. From beginner batsmen to professional players, we have the expertise and resources to help you improve your game. Our services include:
- Batting Equipment: We offer a vast selection of cricket bats, batting gloves, batting pads, and helmets from top brands, ensuring that you find the perfect gear to enhance your performance.
- Cricket Bags: Our collection of cricket bags includes duffle bags, wheelie bags, and backpacks designed to meet the specific needs of cricketers.
- Footwear: We provide a range of cricket shoes and spikes suitable for different playing surfaces and conditions.
- Clothing: Our clothing range includes match clothes, training clothes, and teamwear, catering to both individual players and teams.
- Coaching Academy: Our coaching academy offers personalized training sessions, guidance, and mentorship to help you improve your skills and achieve your cricketing goals.
- Nets and Coaching: We provide top-quality cricket nets and coaching services, enabling you to practice and perfect your techniques in a supportive and professional environment.
Our Commitment
At World Class Willow, we are committed to providing exceptional customer service, expert advice, and high-quality products to help you succeed in the game you love. We strive to create a welcoming and supportive community for cricketers of all levels, promoting the values of sportsmanship, teamwork, and fair play.
Exceptional Service and Products
Many customers have praised Total Cricket for providing excellent service and products. The team's welcoming and knowledgeable approach has helped numerous customers, including parents and players, to find the perfect bat, cricket kit, and equipment for their needs. The staff's expertise and advice have been consistently praised, making them go above and beyond to ensure customers are satisfied with their purchases.
Indoor Cricket Facilities
Total Cricket's indoor cricket facilities have also received high praise from customers. The nets are considered to be second to none, with many clubs and individual players traveling from afar to use them. The facilities include viewing areas, cafes, and shops, making it a one-stop destination for all cricketing needs.
Customer Service
The customer service at Total Cricket has been a major highlight for many customers. The staff's responsiveness, attentiveness, and willingness to help have been praised, even when issues arise. In the event of a missed order, Total Cricket went above and beyond to resolve the issue, demonstrating their commitment to customer satisfaction.
Room for Improvement
Unfortunately, not all customers have had a positive experience at Total Cricket. Two customers have reported receiving unfriendly and rude service from staff, which overshadowed their initial expectations. The issues included condescending responses, dismissive questioning, and a sense of urgency to close the shop early.
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