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At Ark Nursing & Care Agency and Ark Care Homes, we are a family-run business that has been providing excellent care for over 20 years. Our mission is to deliver high-quality care to individuals in their own homes and in our own care homes across North Devon and South Devon. Our care agency is the largest, private, family-run nursing agency in North Devon, and we are proud of our reputation for providing a 'family feel' in the care we provide.
Our Services
We offer a range of services, including nursing and care agency services, as well as care in our own care homes in North Devon and South Devon. Our care homes provide a safe and comfortable environment for our residents, with a focus on providing individualized care to meet each person's unique needs. Our care agency provides trained and experienced staff to work in a range of settings, including nursing homes, hospitals, and people's own homes. We also offer First Aid Training and DBS (Disclosure and Barring Service) services to care providers and individuals across the country.
Our Team
Our team is made up of experienced and dedicated professionals who are passionate about delivering exceptional care. Our Clinical Care Lead is a Registered General Nurse with over 25 years of clinical and training experience. We are proud of our team's high standards of care and their ability to provide a 'family feel' to everything they do.
Benefits for our Employees
We offer a range of benefits to our employees, including competitive pay, overtime payments, and progression pay. We also provide free training and uniform, as well as flexible and fixed-hour contracts to suit our employees' needs. We also offer a cycle to work scheme, refer a friend bonuses, and access to a range of discounts through our employee benefits platform. Our employee benefits package is designed to support our employees' wellbeing and to help them thrive in their roles.
First Aid Training
At Ark Nursing & Care Agency, we are committed to providing the highest quality training, including First Aid Training. Our Certificated First Aid course is a one-day course that covers the principles of First Aid, how to assess priorities, basic life support skills, and how to care for a range of casualties. The course is suitable for anyone looking to hold a First Aid qualification and is appropriate for all sectors. The course covers topics such as basic life support skills, how to care for the unconscious casualty, and how to care for a casualty with a burn or fracture.
DBS Services
We also offer DBS (Disclosure and Barring Service) services to care providers and individuals across the country. We are proud of our reputation for providing a quick and efficient service, with certificates issued in as little as one week. We are committed to providing a high-quality service that is both efficient and cost-effective.
Contact Us
If you would like to learn more about our services, please do not hesitate to contact us. We would be delighted to discuss how our services can support you and your organization.
Positive Experiences with Ark Agency
Many reviewers have shared their positive experiences working with Ark Agency, highlighting the supportive and respectful team, flexibility, and opportunities for skill development. Clients have also praised the agency's excellent training, communication, and care provision, with staff being knowledgeable, professional, and caring.
Care and Support
The agency's care and support services have been particularly commended, with clients appreciating the tailored care plans, respectful attitude, and ability to address specific needs. The agency's staff have been praised for their expertise in dealing with dementia care, and their ability to provide reassurance and support to clients and their families.
Office Staff and Administration
The office staff have been described as professional, polite, and efficient, with clients appreciating their ability to cover short-notice shifts and provide detailed reports on care provision.
Training and Development
The agency's training programs have been praised, with staff being well-prepared to handle complex care needs and provide exceptional support to clients.
Negative Experience
However, one reviewer has shared a negative experience with the agency, citing issues with caregiver professionalism, safeguarding concerns, and a lack of communication and transparency.
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