Trust us to keep you on the road with our 5-star service!
Here at Wheels & Tyres Direct, we are proud to offer a comprehensive range of services designed to keep your vehicle running smoothly and safely on the road. From tyres and basic repairs to MOTs and full servicing, our team of highly trained professionals are committed to providing exceptional customer service and unparalleled expertise.
Our Services
Our tyres are sourced from a variety of suppliers, including the Dutch manufacturer Vredestein, who make a hard wearing and very competitive range of tyres. Our trained staff will give you knowledgeable advice and help you decide what tyre is best for you. We also offer a fast-fit fully-guaranteed replacement exhaust, brake, and batteries, as well as a comprehensive servicing package tailored to meet the specific needs of your vehicle.
In addition to our tyre and servicing options, we also offer MOT preparation and testing, carried out by our highly trained technicians who will give your vehicle a thorough inspection and advise on any work that needs to be carried out before submitting it to the MOT inspector.
Why Choose Us?
With over 20 years of experience in the industry, our team of dedicated and enthusiastic staff are committed to providing a quality service that is second to none. Our prime concern is your safety, which is why we check our work twice to ensure that you can drive away with complete confidence. We are proud to be part of the Protyre Autocare family, a network of local experts who share our commitment to exceptional customer service and expertise.
Our Benefits
At Wheels & Tyres Direct, we are committed to making your experience as convenient and stress-free as possible. That's why we offer a range of benefits, including same day fitting, free tyre checks, free vehicle checks, and easy online booking. Our town centre locations in Beccles and Halesworth are easily accessible, with comfortable warm reception and waiting areas with TVs, and fresh complementary coffee. We also offer free wi-fi and availability on 1,000,000 tyres.
Summary of Customer Reviews for Wheels and Tyres Direct Beccles
Customer Satisfaction and Service Quality
- The majority of customers were extremely satisfied with the service they received, praising the professionalism, courtesy, and quick response times of the staff.
- Several customers appreciated the COVID-19 measures in place, ensuring their safety during visits.
- Dominic, Matt, Dan, and other team members were specifically mentioned for their helpfulness and excellent service.
MOT and Tyre Services
- Many customers had positive experiences with the MOT and tyre services, including the installation of new tyres and sorting out tyre-related issues.
- Some customers were appreciative of the free check top-up tyre air pressure service offered.
Recommendations and Repeat Business
- Several customers expressed their intention to return for future services and recommended the company to others.
- The company was described as having a "Fantastic local company" and "100% 5-star service."
Concerns and Issues
- One customer had a negative experience due to damage caused to their vehicle during an MOT, and they reported poor handling of the situation by the company.
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