Business Details
Your Trusted GP Practice in Nottingham
St Luke's Surgery has been serving the Nottingham community with comprehensive general medical services since its establishment. Our practice combines experienced healthcare professionals with modern digital solutions to provide accessible, patient-centred care. We offer a full range of NHS services including routine and urgent appointments, repeat prescriptions, health information resources, and home visits for housebound patients. Our team utilises advanced online systems like RapidHealth and PATCHS to streamline patient triage and consultations. We maintain strict adherence to data protection regulations while ensuring transparent communication about patient information usage.The practice operates from modern facilities with disabled access and collaborates with local NHS providers to deliver extended hours appointments. Our commitment to quality care is demonstrated through continuous medication reviews, patient education resources, and clear protocols for handling complaints and feedback. We prioritise patient safety through formal processes for emergency care referrals and maintain rigorous standards in medical record keeping and confidentiality.
Services
GP Appointments
Repeat Prescriptions
Online Consultations
Home Visits
Health Information
Medication Reviews
Patient Registration
Test Results
Emergency Referrals
Data Management
Highlights and features
- We offer online patient triage systems for efficient medical requests
- Our team provides extended access appointments in evenings and weekends
- We maintain strict data protection compliance while sharing medical information
- Our practice has disabled access and accommodates guide dogs
- We partner with local NHS providers for enhanced healthcare delivery
Services
GP Appointments
We provide comprehensive GP appointments for routine check-ups, health concerns, and medical advice. Our services include both face-to-face and virtual consultations through various digital platforms. Patients can book appointments online via the NHS App or our practice systems during our operating hours.
Repeat Prescriptions
Our repeat prescription service allows patients to order regular medications through digital platforms or paper forms. We require two working days for processing requests and coordinate with nominated pharmacies for medication collection through the Electronic Prescribing Service.
Online Consultations
We offer multiple online consultation options including RapidHealth, PATCHS, and NHS App services. These platforms enable patients to submit medical queries, receive self-care advice, and communicate with healthcare professionals remotely for non-urgent health matters.
Home Visits
For housebound patients, we provide home visit services where healthcare professionals visit patients at their residences. Requests must be made before 10:30am, and our team will assess the medical need before scheduling visits.
Health Information
We offer comprehensive health information resources covering medical conditions, treatments, and self-care guidance. Our practice provides access to NHS-approved materials through our website and consultation services to help patients make informed healthcare decisions.
Questions
How can I book a GP appointment?
You can book appointments through our online system, NHS App, or by calling us during opening hours. Urgent cases can use our same-day request form.
What online services are available?
We offer digital access via RapidHealth, PATCHS, Accurx, and the NHS App for prescriptions, consultations, and medical record access.
How do I order repeat prescriptions?
Use the NHS App, our online system, or submit paper forms at the surgery. Allow two working days for processing.
What happens if I need emergency care?
For life-threatening emergencies call 999. For urgent non-emergency medical help call NHS 111 outside normal hours.
How does the practice handle patient data?
We follow strict data protection protocols and only share information with explicit patient consent or for direct care purposes.
Are home visits available?
Yes, we provide home visits for housebound patients. Please contact us before 10:30am to arrange a visit.
