Our Story
Emma and John, a brother and sister team, founded Tortoise Storage in November 2019. We saw a need for a secure and immaculate self storage site in Knowsley and set out to create exactly that. After two years of meticulous planning and hard work, we proudly opened our doors and haven't looked back. In 2022, we expanded our reach with the acquisition of a second site in Leyland, solidifying our position as a leading self storage provider in the area.
Our Ethos
At Tortoise Storage, we prioritize quality in every aspect of our operation. We offer:
- Quality Storage: Secure and well-maintained units in a clean and well-lit environment.
- Quality Surroundings: A welcoming and secure site with robust security measures.
- Quality Facilities: Modern amenities that enhance your storage experience.
- Quality Service: Friendly and helpful staff committed to exceeding your expectations.
What We Do
Whether you have too much stuff in your home, van, or business premises, our self storage solutions provide the perfect answer. We offer:
- Easy Unit Selection: Browse our website and choose the unit that best suits your needs.
- Friendly Assistance: Our team is available to guide you through the process and ensure a smooth move-in experience.
- Secure Storage: Comprehensive security features to protect your belongings from unauthorized access, theft, or damage.
- Cleanliness: We take pride in maintaining our sites to the highest standards of cleanliness and hygiene.
Why Choose Tortoise Storage?
- The highest level of security with state-of-the-art surveillance and access control.
- Spotlessly clean and meticulously maintained units and surroundings.
- Friendly and welcoming staff dedicated to providing outstanding customer service.
- Competitive pricing plans to meet your individual needs.
Overview of Tortoise Storage
Tortoise Storage has received overwhelmingly positive reviews from its customers. The reviewers praise the company's excellent customer service, state-of-the-art facilities, and top-notch security measures.
Customer Service
The staff at Tortoise Storage have been consistently praised for their friendliness, helpfulness, and professionalism. Many reviewers have named specific staff members, such as Louise, John, and Emma, who have gone above and beyond to provide exceptional customer service.
Facilities and Security
The storage facilities have been described as clean, modern, and secure. The units are drive-up containers with easy access, and the site is equipped with cameras and coded gate entrances for added security. The facilities are also well-maintained, with no issues reported regarding damp or water damage.
Value for Money
Many reviewers have commented on the reasonable cost of the storage units, considering the high level of security and facilities provided. The company's flexible payment options and lack of annoying contracts have also been praised.
Overall Experience
The reviewers have reported a smooth and hassle-free experience with Tortoise Storage. The company's helpful staff, clean and secure facilities, and competitive pricing have earned it a 5-star rating from the majority of its customers.
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