Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Commercial Cleaning Solutions in Surrey
Established in the 1950s as a small window cleaning business in London's West End, Emperor Cleaning has evolved into a respected family-run national cleaning service. Led today by Lorraine Delacy and Michael Delacy, we uphold the founding principles of tailored service and personal dedication established by our founder, Michael Roche. Our expertise spans commercial and industrial cleaning, combining decades of experience with modern techniques and eco-friendly products to deliver high-standard solutions.We prioritise flexibility, offering fully customisable packages while maintaining rigorous health and safety protocols. Our team of qualified, reliable professionals provides 24-hour support and direct access to management, ensuring exceptional value and customer satisfaction. With Prochem-certified specialists and comprehensive insurance coverage, we serve Surrey and surrounding areas, committed to exceeding client expectations through meticulous attention to detail and sustainable practices.
Services
Tailor-Made Office Cleaning
End of Tenancy Clean
Washroom Services
Carpet & Upholstery Cleaning
Pure Water Window Cleaning
Details
- Year established: 1950
Highlights and features
- Fully vetted and qualified staff with direct access to management
- Flexible, tailor-made cleaning packages without long-term contracts
- 24-hour support for urgent cleaning requirements
- Use of eco-friendly products and Prochem-certified specialists
- Family-run business with over 70 years of industry expertise
Associations and certifications
- Prochem
Services
Tailor-Made Office Cleaning
We create bespoke office cleaning packages to match specific business requirements. Our flexible approach ensures all areas receive appropriate attention while maintaining cost-effectiveness. Clients benefit from regular inspections and adjustments to evolving needs, delivered by experienced professionals using modern equipment and eco-friendly products.
Pure Water Window Cleaning
Our pure water system uses telescopic poles for safe, efficient window and fascia cleaning. This method eliminates ladder risks while achieving streak-free results on hard-to-reach surfaces. The eco-conscious solution protects building exteriors and reduces water consumption compared to traditional methods.
Washroom Maintenance
Specialist teams ensure washroom facilities remain hygienic and well-stocked. We implement scheduled deep cleaning alongside daily maintenance routines using hospital-grade disinfectants. Our service includes sanitising fixtures, replenishing consumables, and reporting maintenance issues promptly.
Carpet & Upholstery Cleaning
Steam cleaning techniques remove deep-seated dirt from carpets and upholstery while preserving fabric integrity. We use non-hazardous chemicals suitable for commercial environments, with quick-drying processes minimising business disruption.
End of Tenancy Clean
Comprehensive cleaning service preparing premises for office moves or new tenants. Our checklist covers all surfaces, fixtures, and hard-to-reach areas to meet landlord requirements. We coordinate timings to align with relocation schedules while ensuring deposit protection.
People
Lorraine Delacy
Director
Third-generation leader with over 30 years' experience in commercial cleaning operations. Specialises in client relations and service customisation while maintaining family business values.
Michael Delacy
Operations Manager
Manages daily cleaning operations and staff training. Combines technical expertise in cleaning methodologies with commitment to service excellence established by company founder.
Questions
What commercial cleaning services do you offer?
We provide office cleaning, washroom maintenance, carpet/upholstery cleaning, pure water window cleaning, and end-of-tenancy cleans tailored to client requirements.
Are your cleaning services customisable?
Yes, all our packages are fully customisable with no fixed contracts, allowing adjustments to meet specific business needs.
Do you use eco-friendly cleaning products?
We prioritise environmentally friendly products across all services while maintaining high cleaning standards.
What areas do you cover?
Based in West Molesey, Surrey, we service commercial premises throughout Surrey and adjacent regions.
Is emergency cleaning support available?
Our 24-hour support line assists with urgent cleaning requirements outside regular hours.
Are your staff qualified and insured?
All team members are fully vetted, Prochem-certified specialists with comprehensive public liability insurance coverage.
