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Protecting Your Property, Protecting Your Peace of Mind.

Griffiths Security Ltd, incorporating John Woods Locksmiths, is a family-owned locksmith company with a rich history dating back to the 16th century. We are proud to be one of the oldest locksmith shops in Britain, with invoices for keys and locks for the castle dating back to the 16th century. Our company offers a full locksmith service with a retail shop providing a professional key cutting service, a full range of safes, locks, and security hardware, window grilles and shutters, as well as a comprehensive range of handles and door furniture.

We can supply and fit any of the products we sell, and all our on-site locksmiths are CRB checked and qualified to give you peace of mind. As a Trade Division Member of the Master Locksmiths' Association, we have been inspected and vetted to ensure the quality of work is what you would expect from a professional locksmith company. Our three directors have over 90 years' combined experience in the locksmiths' industry, and our shop manager, Janet, has worked in the same premises for over 30 years, so you can be sure we know what we're talking about!

Our Services

We offer a wide range of services to cater to all your security needs. Our services include locks, key cutting, master key systems, padlock and window locks, safes, door operators, CCTV and alarms, access control, architectural ironmongery, and grilles. Whether you need a locksmith for your home or business, we have the expertise and experience to provide you with the highest quality service.

Our locksmiths are experts in their field, and we use only the best quality products to ensure that your property is secure. We understand the importance of security, and we strive to provide our customers with the best possible solutions to their security concerns. If you have any concerns about your security, either at home or at work, we invite you to contact us for friendly, expert advice.

Our History

Griffiths Security Ltd, incorporating John Woods Locksmiths, has a long and proud history dating back to the 16th century. We have been providing locksmith services to the people of Chester and surrounding areas for generations. Our shop is located in the heart of Chester, and we are proud to be a part of the local community.

Why Choose Us

At Griffiths Security Ltd, we pride ourselves on our exceptional customer service, our expertise, and our commitment to providing the highest quality locksmith services. We are a family-owned business, and we understand the importance of building relationships with our customers. We strive to provide our customers with the best possible solutions to their security concerns, and we are dedicated to ensuring that our customers are completely satisfied with our services.

Reviews
Positive: The company has received widespread praise for its professionalism, efficiency, and friendly service, with Tom being a standout performer.
Negative: One customer experienced poor communication, delay in receiving a quotation, and incompetent service from a senior staff member.

Excellent Service and Professionalism

Positive Experiences

The majority of customers have had exceptional experiences with Griffiths Security Ltd. Many have praised the company's professionalism, efficiency, and friendly service. Tom, in particular, has been mentioned several times for his excellent work, tidiness, and ability to minimize costs. Customers have appreciated the prompt response to their lock-related issues, and the company's ability to provide solutions at reasonable prices.

Praise for Tom and Other Locksmiths

Tom has been consistently praised for his excellent service, professionalism, and friendly demeanor. Other locksmiths, such as John Woods, have also received positive feedback for their efficient and effective work.

Appreciation for Transparency and Honesty

Some customers have expressed gratitude for the company's honesty and transparency. For instance, Malcolm Brownlie was impressed that the company did not charge him for opening a Deed Box, despite not being able to provide a key.

Incompetence and Poor Communication

Graham Joy had a disappointing experience with the company, citing a delay in receiving a quotation, poor communication, and a senior member of staff being accused of being "incompetent" and "arrogant".

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