Expert healthcare, exceptional service, every time
At Bradley Stoke Pharmacy, we pride ourselves on being an independent NHS Community Pharmacy that has been serving the people of Bradley Stoke since 2011. Our experienced team of pharmacists and healthcare professionals are dedicated to providing exceptional service to all our customers, ensuring they receive the highest level of care and attention.
Our Services
We offer a comprehensive range of NHS and private pharmacy services, including one-off and repeat prescriptions, private prescriptions, and more. Our team is committed to providing expert advice and guidance on all aspects of healthcare, from general wellness to specific medical conditions. We also offer a range of additional services, including ear wax removal, flu jabs, and fit-to-fly certificates, making us a one-stop-shop for all your healthcare needs.
Pharmacy First
Our Pharmacy First service allows you to access prescription medication directly from our pharmacist without needing to see your GP for certain conditions, such as ear infections, impetigo, and sinusitis. This convenient service is designed to save you time and provide you with fast and effective treatment.
Online Shopping
Our online store offers a vast range of over 8,000 items at supermarket-beating prices. Whether you're travelling and need a mosquito net or require nicotine patches at a good price, we have you covered. You can also use our online ordering service to reorder your prescription medication, track your order, and receive reminders, making it easy to manage your health from the comfort of your own home.
Health Advice
We are committed to providing expert health advice and guidance to our customers. Our website features thousands of pages of health advice from the NHS, pharmacists, and support groups, covering every topic imaginable. Our team is always on hand to provide personalized advice and support, ensuring you have the knowledge and resources you need to make informed decisions about your health.
Disappointing Reviews
Many reviewers have expressed frustration and disappointment with their experiences at this pharmacy. Several have reported long wait times, with some waiting for over an hour to collect their medication. Others have mentioned that the staff is rude, defensive, or condescending, which has led to a poor overall experience.
Communication Issues
Several reviewers have highlighted issues with communication, including broken promises to call them with updates on their medication or dosette box. This has caused unnecessary stress and inconvenience for patients, particularly those with more vulnerable members of their family, such as the reviewer who is looking after a mother with dementia.
Staffing and Efficiency
Reviews have suggested that the pharmacy is understaffed, which has led to inefficiencies and long wait times. Some reviewers have also mentioned that the pharmacy's online system and app are not as efficient as they could be, leading to delays and frustration.
Positive Comments
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