Proud to be the North's largest dedicated automatic specialist.
Nestled in the heart of Holmfirth, West Yorkshire, The Small Auto Company is an established and trusted dealer specializing in quality, low-mileage, one-owner, and full-service history automatic cars. We've been proudly serving the community for over 40 years, building our reputation on transparency, expertise, and customer satisfaction.
Our Commitment
Our mission is to provide an unparalleled car-buying experience, tailored to our customers' needs. We take the hassle out of the process, offering informed guidance and friendly advice to help you find the perfect vehicle. With a meticulously curated selection of cars, you'll discover a diverse range of options to suit your individual preferences and budget.
What Sets Us Apart
- Extensive Experience: Decades of expertise in the motor industry ensure we can provide unparalleled knowledge and support.
- Quality Selection: We meticulously source cars directly from trusted partners, prioritizing low mileage, one-owner vehicles with full service history.
- Professional Service: Each vehicle undergoes a thorough inspection and is serviced before delivery.
- Customer-Focused: Our dedicated team is committed to providing personalized and attentive customer service every step of the way.
Finance & Part Exchange
We offer competitive finance options and facilitate seamless part exchanges to tailor your needs and budget.
Extended Warranty
Your peace of mind is important to us. We provide comprehensive extended warranty options for added reassurance.
Quality Control
Each vehicle undergoes a stringent inspection and undergoes a comprehensive safety check.
Customer Support
Our friendly and knowledgeable staff are always available to answer your questions, address concerns, and guide you through the process of purchasing your new car.
We are proud members of the prestigious AA Cars Standards network, adhering to their rigorous quality standards.Overall Experience
The majority of customers had a pleasant experience with The Small Auto Company, praising the friendly and helpful staff, particularly Stephen, who went above and beyond to ensure their satisfaction.
Positive Aspects
- Friendly and professional staff
- Helpful and honest service
- Good selection of small automatic cars
- Reasonable prices
- Good part exchange offers
- Extra touch, such as birthday bouquet and coffee
Negative Aspects
- One customer had a poor experience with a purchase, citing misrepresentation of the vehicle's condition and poor repair work
- Another customer had issues with receiving a second key and wear and tear on the car
Service and Staff
The staff, particularly Stephen, received high praise for their friendly and professional demeanor. Many customers appreciated the extra effort made to ensure their satisfaction, such as picking them up from the railway station or providing a birthday bouquet.
Vehicle Quality and Prices
Most customers were happy with the quality of the vehicles and the prices offered. However, one customer had concerns about the condition of the vehicle they purchased, citing wear and tear and poor repair work.
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