City Locks Co. has been proudly serving Inverness and the Highlands for over 20 years, providing comprehensive security solutions for both residential and commercial properties. With a team of highly skilled and experienced locksmiths, we understand the importance of reliable and secure access to your home or business.
Our Expertise
Our services cover the full range of lock-related needs, including:
Lock opening and fitting: We expertly open locked doors and windows, and fit new locks to ensure optimal security for your property.
Lock repairs and key cutting: We can diagnose and fix malfunctioning locks, and provide key cutting services for all types of locks.
Multi-point locks: We are specialists in installing and repairing multi-point locks on uPVC and aluminium doors.
Garage and shutter doors: We supply and install high-quality locks for these security-sensitive entrances.
Window and patio door locks: We ensure your windows and patio doors are secure with reliable and durable locks.
Key management services: We offer keyholding services to provide peace of mind in case of emergency or lost keys.
Access control systems: We design and install access control systems for businesses, providing secure access for authorized personnel.
Smart locks: We install and configure smart locks for convenient and secure access control via your smartphone.
What Sets Us Apart
- Family-run business: We prioritize trust, honesty, and exceptional customer service.
- Fully equipped: Our vans are stocked with top-of-the-line equipment to handle most repairs in a single visit.
- Experienced professionals: With over 20 years of continuous service in the Highlands, we are one of the most experienced local locksmith businesses in the area.
- 24/7 emergency response: We understand that security issues can arise at any time, so we provide emergency services 24/7 for your peace of mind.
Customer Testimonials
Our clients consistently praise our professionalism, responsiveness, and expertise. Their positive feedback is a testament to our commitment to providing outstanding service.
Overview of Reviews
The reviews of City Locks are generally overwhelmingly positive, with the majority of customers expressing their satisfaction with the company's services.
Positive Comments
- Fast and friendly service
- Reliable and professional
- Helpful and calm in emergency situations
- Fairly priced
- First-class service
- Professional and skilled workmanship
- Care about their reputation and customers
Negative Comments
- One customer experienced poor service and workmanship
- Issue with lock installation and refusal to refund call-out fee
Customer Experience
Most customers have reported a positive experience with City Locks, praising the company's prompt response, professional service, and fair pricing. However, one customer reported a negative experience with poor installation work and a refusal to rectify the issue.
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