Business Details
21 Years
experience
Emergency
services
Expert IT Support Services in Bolton
AWK Computers is a well-established IT services provider based in Westhoughton, Bolton, with over 15 years of experience supporting small and medium-sized enterprises. Our team of experienced engineers delivers comprehensive technical solutions, including remote system monitoring, on-site support, and guaranteed service-level agreements for mission-critical infrastructure. We specialise in bespoke software development, secure cloud-based data backup, and advanced network security using industry-leading tools from ESET, Sophos, Watchguard, and Fortinet.Our client-focused approach ensures businesses maintain reliable, secure, and cost-effective IT operations. Testimonials highlight our rapid response times, technical expertise, and commitment to resolving emergencies with professionalism and up-to-date knowledge. We serve Bolton, Wigan, Rossendale, and surrounding areas, offering both pay-as-you-go and annual support plans tailored to client needs.
Services
IT Support
Software Development
Data Backup
Network Security
Web Hosting
Remote Support
Virus Removal
Server Monitoring
Details
- Year established: 2005
Highlights and features
- We have over 15 years of experience supporting SMEs with tailored IT solutions.
- Our team provides rapid remote diagnostics and on-site emergency response.
- We offer guaranteed SLAs with real-time monitoring of critical systems.
- Our engineers use proven methodologies for custom software development projects.
- We partner with leading security providers like ESET and Watchguard for robust protection.
What people say
Rapid emergency response
Expert technical knowledge
Reliable network security
Cost-effective solutions
Personalised service
Services
IT Support
Our IT support services combine remote diagnostics and on-site assistance to resolve technical issues efficiently. We offer guaranteed SLAs with real-time monitoring for critical servers and computers, ensuring minimal downtime for businesses. With flexible pay-as-you-go or annual plans, our experienced engineers provide tailored solutions for SMEs across Bolton and the North West.
Software Development
We design and implement bespoke enterprise software solutions when off-the-shelf products prove inadequate. Using proven methodologies, our developers create cost-effective applications tailored to specific business needs. From stock management systems to mobile apps, we deliver quality solutions on time and within budget, with free consultation available for new projects.
Network Security
Protecting businesses from cyber threats is our priority. We deploy advanced firewalls from Watchguard and Fortinet, combined with antivirus solutions from ESET and Sophos. Our security services help prevent data breaches that could jeopardise 60% of SMBs within six months of an attack, ensuring your business remains secure and operational.
Data Backup
We implement secure cloud-based and disk-based off-site backup solutions to protect against data loss. With automated email notifications and real-time monitoring, our systems ensure business continuity. Given that 32% of users experience data loss annually, our backup services provide essential protection for critical business information.
Web Hosting
Our web hosting solutions include Linux and Windows platforms, domain registration, and DNS management. With UK-based data centres and both shared and dedicated server options, we provide reliable hosting with personalised support. From basic websites to bespoke business solutions, our hosting services ensure optimal performance and uptime.
Questions
What areas do you cover for on-site support?
We provide on-site IT support across Bolton, Wigan, Rossendale, and surrounding areas in the North West.
Do you offer emergency IT support services?
Yes, we provide emergency response services for critical IT issues with rapid call-out times as demonstrated in client testimonials.
What security solutions do you implement?
We use firewalls from Watchguard and Fortinet, plus antivirus software from ESET and Sophos for comprehensive network protection.
Can you develop custom software applications?
Yes, we design and build bespoke enterprise software solutions tailored to specific business requirements using proven development methodologies.
What backup solutions do you recommend?
We configure secure cloud-based backup systems or disk-based off-site solutions with automated email notifications for data integrity.
Do you offer remote IT support options?
Yes, most issues can be resolved through our superfast remote support service, with guaranteed SLAs for maintenance customers.
