Doorcare South West Ltd is an established family-run business based in Plymouth, with over 25 years of experience within the industry. Our team of professional, qualified staff are dedicated to providing excellent service in the installation, maintenance, and repair of industrial, commercial, and domestic doors and windows throughout the South West.
Our Services
We offer a comprehensive range of services, including the installation, maintenance, and repair of commercial doors, shutters, and gates. Our team is fully accredited and has the expertise to handle a wide range of projects, from bespoke door installations to security shutter fittings. We are committed to providing our customers with the highest level of service, ensuring that their doors and shutters are installed and maintained to the highest standards possible.
Commercial Doors
Our commercial door services include the installation, maintenance, and repair of roller doors, steel doors, automatic doors, and garage doors. We can also supply and install low-energy door operator mechanisms to reduce electrical consumption, as well as B.S7036 compliant automatic units for all your door automation requirements.
Shutters and Grilles
We provide a quality fitting service for a range of shutters and grilles, including security and fire options for your property. Our team is experienced in installing and maintaining shutters and grilles to ensure the security and safety of your premises.
Fire Doors
Our fire door services include the installation, maintenance, and repair of fire doors, which are assessed for quality by an independent third party to ensure your safety. We are committed to providing our customers with the highest level of service, ensuring that their fire doors are installed and maintained to the highest standards possible.
Security Services
We offer professional, reliable security services, including the integration of automatic doors with your existing security or access control system. Our team is dedicated to providing a full after-sales service, including annual maintenance packages and a comprehensive 24-hour call-out service to all our customers.
Overall Experience
The reviews highlight a mixed experience with the company, with some customers facing difficulties and others experiencing excellent service.
Communication and Quotes
The company seems to have struggled with providing quotes to customers, with one reviewer spending months on phone calls and emails before giving up and going elsewhere. This suggests a potential issue with the company's communication and quote provision process.
Installation and Quality of Work
On the other hand, the reviews praise the company's installation process, with one reviewer mentioning that the installers were polite, professional, and left no mess. The quality of work also seems to be high, with a door installation reported to have caused minimal damage to the existing structure.
Emergency Response
The company's emergency response also received praise, with one reviewer thankful for the prompt response to a roller shutter door failure, which allowed a vehicle to be released within the hour.
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