Business Details
39 Years
experience
Emergency
services
Trusted Fire & Nurse Call Systems Maintenance in Kent
Established in 1987, Southern Care Maintenance has dedicated over three decades to providing specialist servicing and maintenance solutions for fire alarm systems, safety equipment, and nursing equipment across Kent, Sussex, Surrey, Essex, and South London. As a regional, independent company, we pride ourselves on offering impartial advice, unaffiliated with any single manufacturer, ensuring unbiased recommendations tailored to client needs. Our dual divisions focus on both planned and reactive maintenance, supported by a team of specialist, locally based engineers dedicated to rapid response times. We are proud members of the Fire Industry Association (FIA), BAFE registered, and hold the BSI Kitemark certification, underscoring our commitment to quality and compliance with industry standards.Customers benefit from our 98% same-day service rate for urgent faults, 24-hour emergency support, and our mySCM online portal, which grants secure access to certificates, job sheets, and invoices. Our extensive in-house stock of parts ensures swift delivery nationwide, while our charitable initiatives reflect our commitment to social responsibility. With a culture centered on teamwork and customer-first values, we strive to deliver a first-class experience through transparency, reliability, and technical expertise.
Services
Fire Alarms
Nurse Call Systems
Access Control
Emergency Lighting
Fire Extinguishers
Ceiling Hoists
Mobile Hoists
Profiling Beds
Assisted Baths
LOLER Testing
Details
- Year established: 1987
Highlights and features
- 35+ years of specialist experience in fire and healthcare equipment maintenance
- 98% same-day service rate for urgent breakdowns
- 24-hour emergency support available across our service areas
- mySCM online portal provides instant access to service records and invoices
- Third-party-certified quality through BAFE, FIA, and BSI Kitemark standards
Associations and certifications
- Fire Industry Association (FIA)
- BAFE
- BSI Kitemark
What people say
Rapid 24/7 response
Certified expertise
Reliable nationwide parts supply
Services
Fire Alarms
We provide comprehensive supply, installation, servicing, and maintenance of fire alarm systems. Our BSI Kitemark-certified engineers ensure compliance with current safety regulations while offering 24/7 emergency support for urgent faults. Commercial, healthcare, and leisure sector clients benefit from tailored solutions backed by third-party accreditation.
Nurse Call Systems
Our maintenance covers Intercall One and other nurse call systems across healthcare facilities. LOLER-tested engineers perform repairs, servicing, and upgrades with rapid response times. The division combines technical expertise with sector-specific knowledge to ensure patient safety and uninterrupted system operation.
Access Control
We supply and maintain access control systems including keypads, biometric readers, and integrated security solutions. FIA-certified technicians ensure systems meet evolving security requirements for commercial properties while providing remote diagnostics through our mySCM portal.
Fire Extinguishers
Our services include supply, installation, and maintenance of all fire extinguisher types. Certified technicians conduct regular checks, recharge services, and cabinet installations. Clients receive compliance documentation accessible via our online portal for audit readiness.
Emergency Lighting
We offer full lifecycle support for emergency lighting systems, including installation, servicing, and statutory testing. Our engineers ensure compliance with BS 5266 standards, maintaining safety in commercial and public buildings through scheduled maintenance plans.
People
David Knight
Founder
With over 35 years in fire and healthcare equipment maintenance, David established Southern Care Maintenance in 1987. He pioneered the dual-division model and championed third-party certifications, driving the company's reputation for reliability and technical excellence across South East England.
Questions
What areas do you cover for maintenance services?
We serve Kent, Sussex, Surrey, Essex, and South London (SE/SW postcodes) for on-site maintenance, with nationwide product delivery available.
Are your engineers certified for fire safety systems?
Yes - our engineers are FIA members, BAFE registered, and hold BSI Kitemark certification for fire alarm systems compliance.
How quickly can you respond to emergency faults?
We guarantee same-day service for 98% of urgent faults with 24-hour emergency cover available across our service areas.
Can I access service records online?
Yes - mySCM portal provides 24/7 access to certificates, job sheets, and invoices for contract customers at no additional cost.
What nursing equipment services do you provide?
We offer servicing, repair, and LOLER testing for ceiling hoists, mobile hoists, profiling beds, and assisted baths across healthcare facilities.
Do you offer product warranties?
All products include manufacturer warranties, and our maintenance services come with guarantee certificates upon completion.
