Business Details
13 Years
experience
Expert Lead Generation Services in Buckingham
Established in 2013 by Sarah and Tom Whelan, Find New Business pioneered ISO 9001-accredited telemarketing services to address gaps in B2B lead generation. Our expertise spans six core sectors: Health & Safety, Facilities Management, Data Centres & Technology, Energy & Environment, Training, and Professional Services. We combine traditional telemarketing with tailored CRM systems and market intelligence to target key decision-makers, achieving over 90% client retention through quality-driven appointments.Our methodology includes rigorous onboarding, data profiling, and sales pipeline support, delivering millions in client opportunities annually. With a focus on compliance and unscripted engagement, we serve SMEs to multinationals, maintaining a 90%+ client retention rate through measurable ROI.
Services
Lead Generation
Appointment Setting
Data Management
CRM Services
Marketing Strategy
Details
- Year established: 2013
Highlights and features
- We are the first telemarketing agency to achieve ISO 9001 accreditation
- We operate in 6 priority B2B sectors with dedicated market expertise
- Our tailored CRM system contains thousands of qualified data lines
- We maintain a 90%+ client retention rate through proven results
- Our unscripted engagement approach secures high-quality appointments
Associations and certifications
- ISO 9001
What people say
Professional team
High-quality service
Outstanding communication
Successful appointments
Proven ROI
Services
Lead Generation
Our ISO 9001-certified lead generation combines market intelligence with targeted telemarketing. We identify key decision-makers through tailored CRM data, delivering qualified opportunities across six priority sectors. This service ensures measurable ROI through rigorous appointment-setting processes.
Appointment Setting
We secure high-conversion appointments using unscripted engagement techniques and sector-specific expertise. Our CRM system profiles ideal clients, while daily performance monitoring ensures quality standards. This service includes calendar integration for seamless meeting scheduling between clients and prospects.
Data Management
Our data management service includes market research, contact validation, and CRM optimisation. We develop custom data profiles aligned with client requirements, maintaining thousands of verified contact lines. This ensures targeted campaigns reach relevant decision-makers with budget authority.
CRM Services
We provide tailored CRM solutions with integrated market data and performance analytics. Our system tracks campaign progress, client interactions, and appointment outcomes. This enables real-time strategy adjustments and comprehensive sales pipeline management for optimal conversion rates.
Marketing Strategy
Our strategic support includes campaign planning, sales technique guidance, and performance reviews. We develop custom marketing action plans while providing ongoing advice on prospect engagement. This service helps clients maximise lead conversion through evidence-based methodologies.
People
Sarah Whelan
Founder
With 25+ years in B2B sales, Sarah established the first ISO 9001-certified telemarketing agency. Her vision drives quality standards and client immersion processes, ensuring compliance-led lead generation across multiple sectors.
Tom Whelan
Co-founder
Tom co-founded Find New Business with sector expertise in data management and CRM systems. He oversees technical operations and campaign execution, maintaining the company's focus on innovation and measurable client outcomes.
Questions
What sectors do you specialise in?
We focus on Health & Safety, Facilities Management, Data Centres & Technology, Energy & Environment, Training, and Professional Services sectors.
How do you ensure lead quality?
Through ISO 9001-certified processes, tailored CRM data, and unscripted telemarketing targeting verified decision-makers with budget authority.
What's included in your on-boarding process?
A full-day session analysing your business, products, target audience, and ideal client profiles to create custom campaign plans.
Do you work with international clients?
Yes, we serve businesses from SMEs to multinationals with turnovers exceeding £60m annually across various sectors.
How are appointments scheduled?
We use integrated calendar systems to book meetings directly into both client and prospect diaries after needs assessment.
What's your client retention rate?
We maintain over 90% client retention through consistent quality delivery and measurable return on investment.
