Interlevin Refrigeration

Customer Satisfaction with Tefcold Products and Services

Tefcold, a leading supplier of commercial refrigeration equipment, has received a significant amount of positive feedback from their customers. Several reviews highlight the reliability and value of Tefcold products, as well as the company's excellent customer service and response time.

Reliable Products and Great Value

Customers appreciate the wide range of products offered by Tefcold, which have been proven to be reliable and of great value. For instance, Mike Day, who uses a variety of Tefcold products, mentioned that they have always been reliable and great value. Similarly, David Mc Donald praised the top-quality products and good prices offered by Tefcold.

Excellent Customer Service and Response Time

Tefcold's customer service and response time have been consistently praised by customers. For example, Paul Walsh, who has been dealing with Tefcold for several years, noted that the company's service and response time are excellent. He specifically mentioned Heidi and Rowena as being very helpful and always keeping him updated on his orders.

Alan Tippett, who has been using Tefcold for almost 15 years, also appreciated the great customer service and the parts team's quick response to inquiries. Jackie Haddy, who recently purchased from Tefcold, was helped by Heidi, the sales representative online, and was impressed with the quick delivery and overall service.

Positive Feedback on Website and Brochure

Tefcold's new website has been well-received by customers, who find it easier and quicker to research new purchases. David Mc Donald described the website and brochure books as "brilliant."

Efficient and Timely Delivery

Customers appreciate the efficient and timely delivery of their orders. For instance, Andy Rcm Spencer noted that his item arrived quickly and on time, and any issues were resolved promptly. Ben Green mentioned that the staff keeps customers updated throughout the process.

Positive Feedback on Staff and Customer Service

Many customers have praised the staff at Tefcold for their helpfulness and excellent service. Kevin Hurst, who has dealt with Tefcold for many years, appreciated the huge range of equipment offered and the new energy-efficient quality cabinets being added all the time. Shaun Sizen, who had an issue with a multideck fan, was impressed with Rowena's help and the company's willingness to replace the item under warranty.

Jordan Lawrence, who has used Tefcold for over six years, found the staff to be always happy to help and give advice when needed. Nick O'Callaghan, who has been purchasing from Interlevin for a few years, commended the customer service experience as very satisfactory and the range of product lines as very sizeable and affordably priced.

Lisa Craven, who has been using Interlevin for the last 18 months, highly recommended the service from the staff, the quality and range of products available, and the accurate delivery information. Comcat Office, who has worked with Interlevin for a few years, appreciated the good customer service, good products, and good prices, as well as the staff's willingness to go the extra mile to ensure a positive experience.

Craig Buck described the company as amazing, with great products supported by outstanding customer service and very helpful, friendly staff. However, there was one negative review from Daniel Danan, who experienced an issue with an LGF5000 Freezer and had difficulty getting it resolved until Hayley Martin from Customer Services stepped in and arranged for a replacement.