Business Details
45 Years
experience
Specialist Insurance Loss Adjusting Services
Established over 30 years ago, Maule & Co & Co is an independent firm of loss adjusters combining surveying and engineering expertise to deliver technical claims consultancy. Our heritage dates back to B.H. Maule & Co & Co & Partners, giving us a cumulative 40+ years of experience in assessing and resolving domestic property claims involving structural damage. We specialise in subsidence-related insurance claims while offering broader services including technical review, dispute resolution, expert witness work, and defect diagnosis. Our family-run business operates with a customer-focused ethos, prioritising resourcefulness, adaptability, and technical excellence.Regular audits confirm our adherence to policy terms and conditions alongside maintaining exceptional customer care standards. While subsidence remains our core specialism, our multidisciplinary team handles diverse perils such as fire, earthquake, storm, flood, and accidental damage. We provide competitive pricing structures combined with demonstrable value addition to claim management processes and consistently high customer satisfaction rates.
Services
Subsidence Claims
Loss Adjusting
Structural Damage Assessment
Expert Witness Services
Surveying
Engineering Inspections
Complaint Resolution
Surge Management
Project Managed Procurement
Traditional Procurement
Details
- Year established: 1981
Highlights and features
- We have over 30 years of experience in domestic property claims assessment
- Our team combines surveying, engineering and loss adjusting expertise
- We maintain 98% service level compliance through rigorous internal audits
- We handle multiple perils including fire, flood and earthquake damage
- We provide expert witness services for complex insurance disputes
Services
Subsidence Claims
Specialist handling of domestic subsidence insurance claims through accurate damage assessment and repair specification. Our experienced team combines geological analysis with structural engineering expertise to determine causation and implement appropriate remediation strategies. We manage claims from initial investigation through to final repair completion.
Loss Adjusting
Comprehensive loss adjusting services for domestic property insurance claims involving structural damage. Our RICS-qualified surveyors and chartered engineers provide impartial assessments of damage extent and repair requirements. We facilitate communication between policyholders and insurers while ensuring compliance with policy terms and regulatory standards.
Expert Witness
Provision of expert witness services for subsidence-related property disputes. Our specialists prepare detailed technical reports and provide court testimony based on thorough site investigations and analysis. We specialise in tree root nuisance cases and other subsidence causation matters requiring technical validation for legal proceedings.
Structural Damage
Technical evaluation of structural damage caused by various perils including subsidence, flood, fire and storm. Our multidisciplinary team conducts detailed inspections using specialist equipment to determine damage extent and appropriate repair methodologies. We provide clear diagnostic reports with prioritised remediation recommendations for insurers and property owners.
Complaint Resolution
Formal complaints resolution process for insurance claim disputes. Our established procedure addresses policyholder concerns through transparent investigation and communication. We maintain detailed records of all complaints and implement corrective actions to prevent recurrence while keeping insurers informed throughout the resolution process.
Questions
What is a loss adjuster's role in insurance claims?
We independently assess damage extent and repair requirements for insurers while facilitating communication with policyholders.
How are subsidence claims typically managed?
Through detailed geological surveys, structural assessments and implementation of appropriate underpinning or repair solutions.
What guarantees apply to property repairs?
Repairs meet industry standards with warranties provided by approved contractors for specified time periods.
Can you handle multiple types of property damage?
Yes, we assess and manage claims for subsidence, flood, fire, storm and structural defects.
How are complaints handled?
Through our formal procedure with acknowledgment within 24 hours and resolution within seven working days.
Do you provide expert testimony services?
Yes, our specialists prepare technical reports and provide court testimony for subsidence disputes.
