Business Details
11 Years
experience
Your Trusted Source for Raw Pet Food in Aberdeen
We are a family-run business established in North East Scotland, dedicated to providing high-quality raw pet food and natural products. Our journey began in 2015 with a single freezer in our home and has grown into the region's largest raw pet food supplier. In 2022, we expanded to a superstore in Bridge of Don, Aberdeen, offering a one-stop shop for raw food, natural treats, holistic healthcare, and premium accessories. We deliver across Grampian four days a week via refrigerated vans, ensuring freshness and reliability. With over 15 DEFRA-approved brands, including Just Natural and Nutriment, we cater to diverse dietary needs for dogs and cats.Our team combines 25 years of raw feeding expertise, offering guidance on allergies, intolerances, and fussy eaters. In 2023, we were honoured to be named Scottish Independent Pet Shop of the Year, a testament to our commitment to quality and customer service. We prioritise transparency, offering free Click & Collect and delivery over 150. Our partnerships with trusted suppliers and Scottish brands like ANCO ensure access to premium, minimally processed products. We are passionate about promoting natural nutrition and holistic wellness for pets, backed by practical experience and industry recognition.
Services
Raw Pet Food
Natural Treats
Holistic Healthcare
Premium Accessories
Pet Food Delivery
Details
- Year established: 2015
Highlights and features
- We have 25 years of raw feeding expertise and 18 years serving Scotland's pet community.
- We stock over 15 DEFRA-approved raw food brands to suit every pet's dietary needs.
- Our refrigerated vans deliver fresh raw food across Grampian four days a week.
- Our team provides expert guidance on allergies, intolerances, and fussy eaters.
- We were voted Scottish Independent Pet Shop of the Year 2023 for excellence.
Associations and certifications
- DEFRA
What people say
Largest raw food selection
Expert allergy advice
Fresh frozen deliveries
Award-winning service
Scottish brand partnerships
Services
Raw Pet Food
We supply over 15 DEFRA-approved raw food brands for dogs and cats, including beef, chicken, fish, and exotic proteins. Our products cater to all life stages and dietary requirements, from puppies to senior pets. Each formulation provides balanced nutrition with meat, offal, and essential supplements.
Natural Treats
Our 100% natural treats include chews, pates, and snacks from Scottish brands like ANCO and NOVA. These minimally processed options support dental health and provide mental stimulation. We offer single-protein treats for pets with sensitivities.
Holistic Healthcare
We provide supplements and remedies for joint health, digestion, and immune support. Products include calming aids, de-worming solutions, and first-aid kits tailored for pets. Our holistic approach complements raw diets for complete wellness.
Pet Food Delivery
Our refrigerated vans deliver frozen raw food across Grampian four days weekly. Orders over 150 qualify for free delivery, with cutoff times ensuring next-day service in most areas. We maintain strict temperature control to preserve product integrity.
Pet Nutrition Advice
Our team offers expert advice on raw feeding, including portion control and transitioning pets to raw diets. We assist with managing allergies, intolerances, and fussy eating habits. Practical demonstrations and resources help customers make informed choices.
People
Jane
Founder
Jane co-founded Grampian Pet Services in 2015 after identifying a gap in raw pet food supply in Scotland. With 25 years of raw feeding experience, she oversees product sourcing and customer education.
Shane
Co-Owner
Shane joined Jane in 2022 to expand operations, opening the Bridge of Don superstore. He manages logistics and delivery services, ensuring efficient distribution across Grampian.
Questions
Do you deliver to all areas of Scotland?
We deliver four days weekly across Grampian. For other regions, check our website's delivery schedule or contact us directly.
Are your raw food brands DEFRA approved?
Yes, we stock over 15 DEFRA-approved brands including Just Natural, Nutriment, and Natural Instinct for guaranteed safety and quality.
How should I store raw pet food?
Keep frozen until use. Thaw in the refrigerator and use within 24 hours. Store dried treats in a cool, dry place.
Can you help with fussy eaters?
Our team provides tailored advice on transitioning fussy eaters to raw diets, including protein rotation and flavour enhancement techniques.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers for online orders. Cash and card payments are available at our Aberdeen store.
Do you offer returns for raw food?
Due to food safety regulations, we cannot accept returns of raw products. Contact us immediately if you receive damaged or incorrect items.
