Our Story
The Coffee Company began in 1994 as a charming family business in Torquay, Devon. Founded by Robert and Sheila Stephenson, the company was driven by a deep appreciation for quality coffee and a desire to share it with the South West. Their unwavering focus on exceptional customer service and unwavering pursuit of product knowledge quickly established them as a trusted supplier in the region.
Over the years, the company has grown and evolved, with the addition of their son, Richard, in 2004 and their youngest son, Matthew, in 2011. Today, The Coffee Company boasts a diverse team of passionate individuals committed to upholding the founding principles of quality and exceptional customer service.
What We Offer
The Coffee Company proudly offers a comprehensive selection of products and services, spanning across various sectors:
Beverages
- Gourmet coffee beans from around the world
- Exquisite loose leaf teas and hot chocolate
- Delicious coffee and tea accessories to elevate your experience
Equipment
- World-renowned coffee machines, grinders, and brewers
- Innovative and efficient beverage chilling and dispensing systems
- Comprehensive barista training programs
Baked Goods
- Exquisite cookies from The Fine Cookie Co., crafted with the finest ingredients
- A delectable assortment of sweet treats to complement your coffee or tea
Ancillary Products
- Coffee and tea cups, saucers, and other accessories to personalize your brew
- Gift sets and hampers for the perfect present
Additional Services
- Personalized training programs for barista staff and coffee enthusiasts
- Technical engineering and maintenance services for your coffee and beverage equipment
- Free from product consultations to help you find the perfect solution for your needs
Our Commitment
The Coffee Company is dedicated to offering:
- Exceptional Customer Service: We prioritize personalized interaction, responsiveness, and a genuine desire to understand your unique needs.
- Unparalleled Quality: We selectively source the highest quality coffee beans, teas, and equipment from trusted suppliers.
- Extensive Expertise: Our team boasts deep product knowledge and unparalleled industry experience to support your needs.
General Praise for The Coffee Company
The majority of reviewers have had an overwhelmingly positive experience with The Coffee Company. They have praised the company's coffee, service, and support. Many reviewers have noted the importance of the company's advice and guidance, which has helped them in their business ventures. The company's commitment to customer satisfaction is evident in the speed of delivery and the attention to detail in their coffee beans.
Specific Products and Services Mentioned
Straight Up No 18, Pure Earth coffee, and chocolate have all received special mention for their quality and popularity. The company's coffee beans have been praised for being shipped promptly and arriving in good condition.
Personal Testimonials
Reviewers have shared personal stories of how The Coffee Company has helped them in their business ventures. One reviewer started a new business and credits the company's support for helping it grow and thrive. Another reviewer has been using the company's coffee for years and has appreciated the consistent quality and excellent service.
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