Business Details
21 Years
experience
Freight Ferry & Tunnel Services in Preston
Freightlink Solutions is a leading European freight ferry and tunnel ticket agent with over two decades of experience connecting hauliers, manufacturers, and businesses across 50+ countries. Our in-house technology integrates directly with major operators to streamline bookings, saving customers time and money. As part of the Stena Line portfolio, we combine industry expertise with innovation to simplify complex logistics processes. Our multilingual team prioritises customer experience through transparent communication, dedicated account management, and 24/7 online booking capabilities.We specialise in handling standard, abnormal, and hazardous cargo, supported by 13,000+ satisfied customers and 2,100+ positive reviews. Our core values of authenticity, care, collaboration, and innovation drive continuous improvement in customs clearance, storage solutions, and dedicated load delivery. With 1,000+ routes and 10+ languages supported, we provide tailored freight solutions for businesses of all sizes.
Services
Customs Clearance
Ferry Bookings
Tunnel Routes
Storage Solutions
Dedicated Delivery
Details
- Year established: 2005
Highlights and features
- We have 20 years of experience in European freight logistics
- We offer 1,000+ routes across 50+ countries
- Our team supports 10+ languages for international clients
- We provide dedicated account managers for business customers
- Our 24/7 online booking system operates year-round
What people say
Efficient customs clearance
24/7 online booking
Dedicated account managers
Reliable transport solutions
User-friendly app
Services
Customs Clearance
Our CustomsLink service streamlines import/export documentation for UK-EU journeys. We handle ENS declarations, EORI number registration, and port pass requirements for seamless cross-border freight movement. Specialised support for abnormal loads and hazardous cargo ensures compliance with international regulations.
Ferry Bookings
Access 1,000+ European ferry routes with instant online booking. We integrate directly with major operators for competitive pricing and real-time availability. Dedicated support for RoRo trains, HGVs, and vehicle transport ensures efficient scheduling across 50 countries.
Tunnel Routes
Optimise transit through key European tunnels including the Alpine Tunnel. We provide route planning, documentation assistance, and booking coordination for freight vehicles. Our system ensures compliance with tunnel-specific regulations and safety requirements.
Storage Solutions
Secure storage and transloading facilities available at major ports and terminals. Our network supports short-term layovers and long-term storage for containers, trailers, and specialised cargo. Integrated with transport services for seamless logistics management.
Dedicated Delivery
Tailored solutions for abnormal, wide, or heavy loads. We coordinate specialist equipment, route planning, and regulatory compliance for oversized cargo. 24/7 support ensures timely delivery of challenging freight requirements across Europe.
Questions
What is a Port Pass (GMR, PBN, Envelope/ELO)?
Port Passes (GMR in GB, PBN in Ireland, Envelope/ELO in France) are mandatory digital permits required for freight movements through specific ports and terminals.
What is an Entry Summary Declaration (ENS)?
An ENS is a mandatory customs security document required before entering goods into the EU or UK, containing pre-arrival cargo information.
What do I need for temporary goods exports?
For temporary goods exports exceeding £1,500 value, you'll need an EORI number and appropriate customs documentation through our CustomsLink service.
What is Import Control System 2 (ICS2)?
ICS2 is the EU's enhanced import control system requiring advance cargo data submission for security purposes, integrated into our booking process.
How do I get a GB EORI number?
You can obtain a GB EORI number through HMRC's online portal, with guidance and support available through Freightlink's customs specialists.
Do empty trailers need port passes?
Yes, empty trailers still require port passes (GMR/PBN/Envelope) to ensure compliance with port and border control requirements.
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