At Tony Mustoe's Carpets, we are proud to be one of the most trusted and reputable carpet retailers in Cheltenham. With over 40 years of experience, we have built a reputation for providing exceptional customer service, high-quality products, and expert advice.
Our team is dedicated to helping you find the perfect carpet or flooring solution for your home or business. We understand that every customer has unique needs and preferences, which is why we offer a wide range of products to suit various styles, budgets, and lifestyles. From luxurious wool carpets to durable laminate flooring, we have something to suit every taste and requirement.
Our Services
We offer a comprehensive range of services to ensure that you receive the best possible experience when shopping with us. Our expert team is always happy to provide advice and guidance to help you make an informed decision. We also offer a free home shopping service, which allows you to view samples in the comfort of your own home.
In addition to our extensive product range, we also provide a range of services to ensure that your new flooring is installed to the highest standards. Our team of experienced fitters is trained to provide a professional and efficient service, ensuring that your new flooring is installed quickly and correctly.
Our Commitment to Quality
At Tony Mustoe's Carpets, we are committed to providing the highest quality products and services. We only source our products from reputable suppliers, and we are proud to offer a range of brands that are renowned for their quality and durability.
We are also dedicated to providing exceptional customer service. Our team is always happy to help with any queries or concerns you may have, and we strive to provide a personalized service that meets your individual needs.
Our History
Tony Mustoe's Carpets was established in 1978 by Tony himself. He started with Cheltenham Shopfitting and then moved to carpets, driven by a passion for providing high-quality products and exceptional customer service. Today, we are proud to be one of the most trusted and reputable carpet retailers in Cheltenham, with a loyal customer base that continues to grow.
Problems with Stair Carpets
Sandra Coyne had a terrible experience with Tony Mustoe Carpets, purchasing two stair carpets that quickly wore away on the risers despite being suitable for stairs. She believes the issue lies with either poor fitting or a subpar carpet that did not withstand normal use. She vows never to use the company again.
Positive Experiences
Anna MacCurrach, Neil Ludlow, Paul Hiatt, and Glynn Richards all had excellent experiences with the company. They praised the customer service, with Scott, Maureen, Tony, and Giles going above and beyond to ensure customers were satisfied with their purchases. The team was punctual, polite, and thorough in their work, and the products themselves were of high quality.
Failing to Deliver
As mentioned above, Sandra Coyne had a disastrous experience with the company's stair carpets, which quickly became threadbare. This raises concerns about the quality of the products and the fitting process.
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