At National Car Rental, we understand that speed, choice, and control are the keys to a successful business trip. That's why we've designed our services to put you, the business professional, in the driver's seat. With over 1,500 locations worldwide, we offer a faster, more convenient experience every time you rent a vehicle.
Our Services
As a member of our Emerald Club, you'll enjoy special privileges reserved for frequent renters every time you rent. Our services are designed to make your car rental experience faster and more convenient. You'll have the freedom to choose from a wide range of vehicles, from sporty Midsize cars to rugged SUVs and vans. Plus, with our Standard of Care, you can expect exceptional customer service and vehicles that are maintained and cleaned to our high-quality standards.
The Control Center
The Control Center is a hub of wisdom designed to give you, the Business Pro, the speed, choice, and control you expect from life on the road. Our National Mobile App puts the power in your hands, allowing you to reserve, modify, and manage your rentals on the go. Plus, with our online platform, you can access your account, view your reservations, and earn rewards that can be redeemed for free rental days and more.
Our Commitment
At National Car Rental, we're committed to putting you first. Our Standard of Care is more than just a promise - it's a commitment to exceptional customer service and high-quality vehicles. We maintain and clean our vehicles to the highest standards, so you can focus on what matters most - your business.
Join the Emerald Club
Join our Emerald Club today and experience the benefits of a faster, more convenient car rental experience. Enroll now and start enjoying special privileges reserved for frequent renters every time you rent.
Quality and Cleanliness
Many customers have expressed mixed opinions about the cleanliness of the rental cars. While some have praised the cleanliness of their vehicles, others have had disappointing experiences, with one customer even describing their rental car as "absolutely filthy" and not being cleaned at all.
Customer Service
The quality of customer service has also been a concern for several customers. Some have praised the friendly and accommodating staff, while others have reported rude and unfriendly front desk employees. There have been reports of long wait times for car disinfecting and cleaning, and customers have been left feeling frustrated and disappointed.
Vehicle Selection
Customers have also expressed disappointment with the selection of vehicles available for rent. While some have praised the variety of vehicles available, others have reported limited options, with a focus on budget-friendly cars rather than luxury vehicles.
Executive Emerald Club Membership
Some customers have praised the benefits of being an Executive Emerald Club Member, including easy check-in and access to a wide range of vehicles.
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