At Hitch-n-Pitch, we're passionate about unleashing the spirit of adventure and enriching outdoor experiences for caravan and motorhome enthusiasts. We're a dedicated team of camping and outdoor enthusiasts, working tirelessly to bring you the best possible equipment, accessories, and information to enhance your journeys.
Our Expertise
Drawing on years of experience, we offer a comprehensive range of products and services:
1. Essential Equipment & Accessories
- Awnings and porch shelters to create comfortable outdoor spaces
- Groundsheets and tie-downs to ensure stability and protection
- Motorvan drive aways and covers for added functionality and convenience
- Electrical and freshwater systems, along with essential homeware and cooking essentials
2. Specialized Solutions
- Electrical systems, satellite setups, and security enhancements for caravans and motorhomes
- Setting up, leveling, and maintaining your recreational vehicle to perfection
3. Guidance & Support
- Friendly and knowledgeable staff are always available to provide sound advice on product selection, camping tips, and troubleshooting.
- We also offer a mail-order service for your convenience.
4. A Physical Store to Explore
Visit our physical store in Wimborne, Dorset, and experience the outdoors in style. Our knowledgeable staff will be delighted to guide you through the vast array of products and help you find exactly what you're looking for.
Our Vision
Our vision is to empower you to embrace the great outdoors with confidence and comfort. We strive to:
- Offer high-quality products at competitive prices
- Provide exceptional customer service and personalized advice
- Share our passion for the outdoors and inspire memorable camping experiences
Our Values
At Hitch-n-Pitch, we stand by these core values:
- Passion: We are driven by an unwavering enthusiasm for the outdoors.
- Integrity: We prioritize honesty and transparency in all our dealings.
- Customer-centricity: Your needs and satisfaction are our top priority.
- Innovation: We constantly seek out new and improved ways to enhance your outdoor experiences.
- Sustainability: We are committed to responsible practices that respect the environment.
General Impression
The reviews for Hitch and Pitch are overwhelmingly positive, with the majority of reviewers giving the store 5-star ratings. The consensus is that the store is a treasure trove for camping and caravaning enthusiasts, offering an impressive range of products and excellent customer service.
Product Range and Availability
Many reviewers praised the store's extensive product range, with some commenting that they were able to find everything they needed in one place. Others noted that the store is well-stocked with a variety of bits and pieces, making it a "one-stop shop" for their camping and caravaning needs.
Customer Service
The customer service at Hitch and Pitch was a major theme in the reviews. Many reviewers praised the friendly, helpful, and knowledgeable staff, who were able to assist with product recommendations and troubleshooting issues. Some reviewers even mentioned specific staff members, such as Judith, who were particularly helpful.
Value for Money
Reviewers generally found the prices at Hitch and Pitch to be reasonable and competitive, with some commenting that they were able to find better deals on certain products compared to other stores.
Negative Comments
The only negative review in the bunch was from Rheopia, who had a poor experience with customer service. They ordered an item, only to receive a refund with no explanation, and were upset when they discovered that the item was in stock at a higher price than they had been quoted.
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