Exceeding your expectations, one bouquet at a time.
At Fleur de Lis Florist, we are a team of passionate and skilled florists dedicated to providing our customers with the highest quality flowers and exceptional customer service. With over 10 years of experience in delivering flowers throughout Berkshire, Buckinghamshire, and Oxfordshire, we have established ourselves as a leader in the floristry industry.
Our Services
Our online shop offers a wide range of beautifully designed flower bouquets, flower baskets, floral arrangements, luxury flowers, and exotic plants, all carefully handcrafted by our expert florists. We cater to various occasions, including Valentine's Day, Mother's Day, anniversaries, birthdays, and Christmas gifts, as well as simple gestures of love and sympathy. Our dedicated team ensures that every bouquet and arrangement is carefully crafted to meet our customers' specific needs and preferences.
Our Commitment
At Fleur de Lis Florist, we are committed to providing our customers with exceptional service, quality, and attention to detail. We understand the importance of timely delivery, and therefore, we offer same-day flower delivery and next-day delivery services to ensure that our customers receive their flowers on time. Our highly trained sales and customer care team are always available to assist with any queries or concerns, ensuring a seamless and enjoyable shopping experience.
Our Locations
We have multiple branches conveniently located in Wokingham, Basingstoke, Maidenhead, Oxford, and Swindon, allowing us to cater to a wide range of customers across Berkshire, Buckinghamshire, and Oxfordshire. Each of our branches is equipped with a team of skilled florists and customer service representatives, ensuring that our customers receive the highest level of service and quality.
Our Promise
At Fleur de Lis Florist, we promise to provide our customers with an unforgettable shopping experience, exceptional quality flowers, and unparalleled customer service. We strive to build long-term relationships with our customers, and we are committed to exceeding their expectations with every interaction.
Excellent Customer Service
All reviews highlighted the exceptional customer service provided by Fleur de Lis Flowers. The staff were consistently described as friendly, chatty, down-to-earth, and helpful. Many reviewers praised the staff's ability to understand their needs and provide personalized solutions, even in stressful situations.
Beautiful and Customizable Flowers
Reviewers raved about the stunning flower arrangements, bouquets, and champagnes provided by Fleur de Lis Flowers. The flowers were described as beautiful, gorgeous, and stunning, and many reviewers appreciated the option to customize their orders to fit specific occasions and themes.
Trustworthy and Reliable
Fleur de Lis Flowers earned a reputation for being trustworthy and reliable. Reviewers praised the shop's ability to deliver high-quality products on time, even with last-minute orders. The staff's willingness to work around unique requests and logistical challenges was particularly impressive.
Personal Touch
Several reviewers appreciated the personal touch brought by the staff, particularly Laura, who was named in multiple reviews. Her exceptional customer service, creative solutions, and attention to detail made a significant impact on the overall customer experience.
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