Transform Your Home, Transform Your Life

At Dallas Carpets, we're a family-run business with over five decades of experience, proudly serving the local community in Inverclyde. Our commitment to excellence and customer satisfaction has earned us a reputation as the go-to destination for all flooring needs.

Our Story

As a local business, we understand the importance of supporting our community. That's why we're dedicated to providing top-notch services, expert advice, and an unparalleled selection of flooring options to suit every taste and budget. Our 6000sqft showroom in Greenock is designed to inspire customers, with a vast array of samples on display and wheelchair access for ease of access.

Our Services

We offer a comprehensive range of services to make your flooring journey seamless:

Complimentary Estimating Service: Our team provides a free measuring and estimating service to ensure a perfect fit and no hidden surprises.
Expert Fitting Service: Our skilled fitters will install your flooring quickly and efficiently, with stock available for fitting within 24 hours of ordering.
Free Local Delivery: We offer convenient local delivery to get your new flooring to your doorstep promptly.
Loyalty Cards: Every customer receives a free loyalty card when making a purchase in-store, rewarding repeat business and loyalty.

Our Products

Our extensive range of flooring options includes:

Carpets: From affordable to luxury, our carpet selection caters to every style and budget, with options from leading manufacturers.
LVT (Luxury Vinyl Tiles): Durable, low-maintenance, and stylish, our LVT range offers practicality and aesthetic appeal.
Laminate: Our laminate flooring options transform rooms with ease, offering a low-maintenance alternative to traditional wood floors.
Artificial Grass: For all your artificial grass needs, we provide top-quality solutions for outdoor and indoor spaces.
Rugs: With a vast selection of rugs to suit every home, our team will help you find the perfect piece to complete your room.

Visit Us

Come visit us in-person at our spacious showroom in Greenock, where our friendly team will be happy to assist you in finding the perfect flooring solution for your home.

Update Share

Positive: The staff are helpful, knowledgeable, and efficient, and the quality of the carpets and flooring is excellent.

Negative: Some customers have experienced over-selling and over-pricing, unfinished jobs, and poor customer service.

Overview of Customer Reviews

Positive Reviews

The majority of customers have expressed their satisfaction with the service and products offered by Dallas Carpets. They have praised the efficiency, helpfulness, and knowledge of the staff, particularly Gael, Gordon, Billy, and Janet. The customers have also commended the quality of the carpets and flooring, the fitting service, and the after-care provided.

Frequently Mentioned Strengths

Friendly and knowledgeable staff
Wide range of carpets and flooring options
Efficient and stress-free fitting service
Good after-care and customer service
Beautiful flowers and card received as a lovely surprise

Negative Reviews

A few customers have expressed their disappointment and frustration with their experience with Dallas Carpets. The issues raised include over-selling and over-pricing, unfinished jobs, and poor customer service.

Frequently Mentioned Weaknesses

Over-selling and over-pricing
Unfinished jobs and poor workmanship
Poor customer service and lack of communication
Issues with measurement and delivery

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