Building a better relationship with our clients, one door at a time.
At Five Star Maintenance, we pride ourselves on building long-lasting relationships with our clients. With over 50 years of experience, our team of highly skilled engineers specializes in providing top-quality door solutions for commercial, industrial, and residential customers across Devon and Cornwall.
Our Services
We offer a comprehensive range of services, including design, installation, maintenance, and repair of automatic doors, industrial shutters, security shutters, garage doors, and more. Our team is dedicated to providing exceptional service, ensuring that your doors are always in top condition.
Commercial Door Services
For our commercial customers, we provide a complete design and installation service for all types of commercial doors, security shutters, and automatic doors. Our maintenance and service contracts ensure that your doors are always in good working order, minimizing downtime and maximizing efficiency.
Residential Garage Door Services
For our residential customers, we offer high-quality garage door products from top brands, installed by experienced engineers. We provide a complete repair or replacement service for all types of garage doors, ensuring that your home is secure and accessible.
Security Shutter and Door Services
Our physical security products are designed to provide maximum security for a wide range of clients, including retail and shopping centers, local authority offices, health centers, and more. Our team of skilled engineers operates 24/7 to maintain, service, and repair security shutters and grilles.
Garage Door and Automated Garage Door Services
With over 25 years of experience, we specialize in garage door repairs and installations. Our team of experts provides expert advice and guidance on the best options for your home or business. We supply top-brand quality garage doors throughout Devon and Cornwall.
Garage Door Repair Services
We specialize in garage door repairs at competitive prices, from simple fixes to complete replacements. Our team of highly skilled engineers operates throughout Devon and Cornwall to maintain, service, and repair all types of automated and manual garage doors.
Overall Experience
The reviews highlight a contrasting experience with the service provider, with one reviewer having a highly positive encounter, while the other reviewer had a very negative experience.
Professionalism and Customer Service
The 5-star review praises the service provider for their professionalism, stating that they went above and beyond, making the customer feel valued and willing to recommend and use them again.
Issues with Pricing and Billing
On the other hand, the 1-star review expresses frustration with the billing process, specifically with the call-out charges, which were initially quoted as 180, only to be reduced to 75. The reviewer felt misled and took issue with the way the charges were calculated, claiming that they were charged for the engineer's travel time and paperwork.
Additional Charges and Unpleasant Experience
The negative review also mentions the addition of extra charges, even for minor interactions, such as offering a cup of tea, which added to the overall cost. This reviewer expressed disappointment and stated that they would not use the service provider again.
Be the first to review Five Star Maintenance.
Write a Review
