Luxury, Loosened. Move along Mayfair, there's a better place in Town.
At Town Hall Hotel, we are dedicated to providing our guests with a unique and unforgettable stay in the heart of London's vibrant East End. Our award-winning hotel combines architectural splendour with cutting-edge design, offering a truly distinctive experience.
Our Story
The original Town Hall opened its doors in 1910, during the heyday of Edwardian architecture and British power. Over a century later, we have transformed into an award-winning hotel, offering discerning guests from around the world an exquisite stay in a quieter yet more charismatic quarter of the city.
Our Philosophy
We believe in providing our guests with the ultimate luxury experience, where they can unwind and be themselves. Our hotel is a haven of tranquility, nestled in the vibrant East End, where you can escape the noise and cliches of the city. We say, "Move along Mayfair, there's a better place in Town."
Our Services
Our hotel offers a wide range of services and amenities to make your stay with us truly unforgettable. From our luxuriously appointed bedrooms and suites, to our award-winning restaurants and bars, we have everything you need to relax and unwind. Enjoy a delightful night's sleep, dine at our two Michelin-starred restaurant, sip on a cocktail at our plush bar, get a sweat on at our state-of-the-art fitness suite, and take a swim in our gorgeous heated indoor pool.
Our Commitment
At Town Hall Hotel, we are committed to providing our guests with an exceptional experience. From our dog-friendly policy to our commitment to sustainability, we strive to make a positive impact on our community and the environment. We believe in shining a light on the fantastic attractions in our area, from delicious eateries to magnificent museums, and we're always happy to guide you on your journey.
Overview of Reviews
The Town Hall Hotel in London has received a mix of positive and negative reviews from various guests. The hotel's location, rooms, and amenities have been praised by some, while others have expressed disappointment with the service, cleanliness, and overall value for money.
Positive Comments
- The hotel's location in a quiet neighborhood with easy access to central London has been praised.
- The indoor swimming pool and luxurious rooms have been highlighted as positives.
- The staff's friendliness and helpfulness have been appreciated by some guests.
- The hotel's design and historic building have been commended.
- The breakfast options, including a Michelin-starred restaurant, have been enjoyed by some guests.
Negative Comments
- Noise from weddings and events has been a major complaint, disrupting guests' peace and quiet.
- Rooms have been criticized for being old, tired-looking, and in need of renovation.
- Service has been inconsistent, with some staff being friendly and helpful, while others have been unresponsive or unhelpful.
- The hotel's system for allocating rooms and handling special requests has been criticized.
- The food, particularly breakfast, has been described as subpar or overpriced.
- The hotel's value for money has been questioned, with some guests feeling that the quality does not match the price.
Common Issues
- Noise from events and weddings
- Poor room condition and cleanliness
- Inconsistent service
- Disappointing food quality
- Value for money
Be the first to review Town Hall Hotel & Apartments.
Write a Review
