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Who We Are
Wessex Restoration is a leading specialist in timber window restoration and replacement across Somerset and the South West. We have a deep understanding of heritage properties and the unique challenges associated with maintaining their timeless charm and character. Our team of experienced craftsmen combines meticulous attention to detail with a passion for preserving the unique features of each property.
Our Services
We offer a comprehensive range of services to cater to all your window-related needs, including:
Replacement Windows
- Bespoke manufacture of traditional sash windows, casement windows, and bay windows using sustainable timber species.
- Modern double-glazed sash windows featuring an innovative removal system for easy access and maintenance.
Window Restoration
- Comprehensive repair and restoration of single-glazed sash windows, ensuring their longevity and aesthetic integrity.
- Repair of various issues such as rot, draughts, sash binding, and hardware malfunction.
Bespoke Joinery
- Custom-made joinery solutions to match existing window profiles and enhance your property's character.
- Precise matching and craftsmanship ensure seamless integration of new and old elements.
Draught Proofing
- Advanced techniques and high-quality materials to eliminate unwanted drafts and enhance your home's energy efficiency.
- Competitive pricing with an additional 5% discount for residential properties.
Our Expertise
With extensive experience in both residential and commercial projects, we have:
- Worked on numerous listed buildings and conservation areas.
- Collaborated with homeowners, architects, and developers to deliver exceptional results.
- Successfully replaced PVCu windows while preserving the traditional character of period properties.
Our Commitment
At Wessex Restoration, we are committed to:
- Providing exceptional customer service and transparent communication throughout the process.
- Using sustainable timber from responsibly managed forests.
- Delivering meticulous craftsmanship and attention to detail.
Get in Touch
Contact us today to discuss your window restoration or replacement needs and schedule a free consultation.
Customer Experiences
Mixed Feedback
The feedback from customers on Wessex Restoration's services is mixed. On one hand, customers such as Ben Hiscock and Adi Day had positive experiences, praising the quality of work and customer service. However, others, like Christopher Moore and Judith Stafford, had negative experiences, citing issues with the quality of work and lack of customer service.
Positive Experiences
Customers who had positive experiences praised the quality of work and the customer service provided by Wessex Restoration. Ben Hiscock appreciated the understanding and reasonable price provided for restoring large sash windows on a grade II listed chapel in South Wales. Adi Day was pleased with the service and honest feedback received from the team at Wessex.
Negative Experiences
On the other hand, customers who had negative experiences reported issues with the quality of work and customer service. Christopher Moore had issues with the installation of front and back doors, and the sandpaper used as a packing agent in the door hinges. He also experienced radio silence after emailing the company with pictures. Judith Stafford had a frustrating experience with the company, waiting over a year for window replacement work to be scheduled, despite numerous calls and emails.
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