Business Details
20 Years
experience
Emergency
services
Trusted Plumbing Services in Eye
We are a small, family-run business established in 2006, dedicated to providing high-quality heating solutions across North Suffolk. Our Gas Safe and Worcester Bosch registered engineers deliver boiler servicing, repairs, and installations using premium parts from trusted suppliers. With over 15 years of combined experience, we prioritise transparency, offering fixed quotes with no hidden costs. Our team undergoes regular manufacturer training to ensure compliance with industry standards while maintaining a personal, customer-focused approach. We serve both domestic and commercial clients, including landlords requiring gas safety certifications, and provide annual service reminders to maintain boiler efficiency and warranty validity. 
Services
Boiler Servicing
Boiler Repairs
New Boiler Installation
Gas Safety Certificates
Stanley Cooker Servicing
Details
- Year established: 2006
Highlights and features
- Gas Safe and Oftec registered engineers
- Established in 2006 with local expertise
- Transparent fixed-price quotes guaranteed
- Serving Eye, Diss, Stowmarket and Suffolk
- Manufacturer-trained engineers for quality
Associations and certifications
- Gas Safe Register
- Worcester Bosch
What people say
Fast response times
Competent engineers
Reliable service
Clear pricing
Landlord support
Services
Boiler Servicing
Regular boiler servicing ensures optimal performance and extends equipment lifespan. Our Gas Safe engineers conduct comprehensive checks, cleaning components and identifying potential issues before they escalate. This preventative maintenance helps maintain warranty validity while improving energy efficiency, reducing fuel costs, and ensuring safe operation for both domestic and commercial properties across North Suffolk.
Boiler Repairs
We provide prompt boiler repair solutions for urgent heating failures. Our registered engineers carry common replacement parts and can source additional components within 24 hours. Servicing both modern and older boiler models, we restore heating systems to full functionality while adhering to Gas Safe standards, ensuring safety and compliance for residential and commercial clients in Suffolk.
New Boiler Installation
We install high-efficiency condensing boilers from trusted brands like Vaillant and Worcester Bosch. Our installations improve heating performance while reducing energy consumption. We advise on suitable replacements based on property requirements, ensuring compliance with current regulations. All installations come with manufacturer warranties and are performed by certified engineers committed to quality workmanship.
Gas Safety Certificates
We issue legally required gas safety certificates for landlords. Our engineers inspect all gas appliances, ensuring tenant safety and compliance with current legislation including carbon monoxide alarm requirements. We provide documentation and guidance to help property owners meet their legal obligations while maintaining safe living environments for tenants across Suffolk.
Stanley Cooker Servicing
Specialist servicing for Stanley cookers ensures safe and efficient operation. Our engineers perform thorough inspections, cleaning burners and checking gas connections. This maintenance prevents potential safety hazards while maintaining appliance performance. We service both domestic and commercial Stanley cooker models, providing peace of mind for property owners in North Suffolk.
People
Mark Askew
Company Founder
Mark established MA Heating in 2006 after gaining extensive experience in the heating industry. As a Gas Safe and Oftec registered engineer, he oversees technical operations while maintaining hands-on involvement in customer service.
Tracey Askew
Company Founder
Tracey co-founded MA Heating with Mark, managing business operations and customer relations. She ensures administrative processes run smoothly while maintaining the company's commitment to personal service and quality standards.
Christopher Tracey
Oil Heating Engineer
Christopher specialises in oil heating systems, holding Oftec registration. He performs installations and maintenance across various property types, combining technical expertise with customer-focused service to ensure reliable heating solutions for Suffolk residents.
Rob Crosby
Installer
Rob carries out boiler installations and servicing, applying manufacturer training to deliver quality workmanship. He ensures all installations meet current standards while providing clear advice to customers about their heating systems and maintenance requirements.
Matt Prendergast
Apprentice Engineer
Matt is an Oftec registered apprentice gaining hands-on experience under senior engineers. He assists with installations and maintenance tasks while developing expertise in modern heating technologies, supporting the company's commitment to quality service delivery.
Questions
Are your engineers qualified to work on gas appliances?
Yes, all our engineers hold Gas Safe registration and undergo regular manufacturer training to ensure compliance with current safety standards.
How often should I service my boiler?
We recommend annual boiler servicing to maintain efficiency, ensure safety, and preserve manufacturer warranties for both domestic and commercial systems.
Do you provide gas safety certificates for landlords?
Yes, we issue legally required gas safety certificates, including carbon monoxide compliance checks, for residential and commercial landlords across Suffolk.
What areas do you cover?
We serve Eye, Diss, Stowmarket, and surrounding areas in North Suffolk, providing heating services to both domestic and commercial properties.
Can you repair all boiler brands?
Our engineers can repair any make of boiler, including Vaillant, Worcester Bosch, and older models, using genuine replacement parts where required.
Do you offer emergency heating repairs?
Yes, we provide urgent boiler repair services during working hours to restore heating systems quickly for residential and commercial customers.
