Business Details
42 Years
experience
The Carpet Cleaner in Stevenage
Established in 1984, The Carpet Cleaner has built a reputation for delivering exceptional cleaning services using state-of-the-art truck-mounted technology. With over 35 years of hands-on experience, the business specialises in carpet, rug, upholstery, and tile and grout cleaning, serving residential and commercial clients across Hertfordshire and Bedfordshire. The owner personally oversees every job, ensuring meticulous attention to detail, transparent pricing, and a commitment to customer satisfaction. The advanced cleaning system removes deep-seated dirt and allergens while minimising drying times, making it ideal for homes and businesses.Clients benefit from a 7-day spot and spill insurance policy, free stain protection, and a personal guarantee that ensures re-cleaning or refunds if unsatisfied. Fully insured and equipped with self-contained, eco-friendly machinery, the service prioritises health, safety, and environmental responsibility. Testimonials highlight the transformative results, professionalism, and reliability that have made this family-run business a trusted choice for over three decades.
Services
Carpet Cleaning
Upholstery Cleaning
Stain Removal
Rug Cleaning
Tile and Grout Cleaning
Stain Protection
Furniture Moving
Pet Odour Removal
Blood Stain Removal
Spot and Spill Insurance
Details
- Year established: 1984
Highlights and features
- We offer over 35 years of experience in carpet and upholstery cleaning.
- Our truck-mounted system provides deeper cleaning and faster drying times.
- We provide 7-day spot and spill insurance post-cleaning.
- Fully insured for your peace of mind.
- Honest pricing with no hidden costs or VAT.
What people say
Professional and prompt
Carpets look brand new
Excellent service
Thorough and reliable
Transformative results
Services
Carpet Cleaning
Using a state-of-the-art truck-mounted system, we remove deep-seated dirt, allergens, and stains from carpets. The high-powered extraction ensures faster drying times and longer-lasting results. Ideal for domestic and commercial properties seeking a healthier, fresher environment.
Upholstery Cleaning
Revive your furniture with our van-mounted upholstery cleaning, which restores colours and removes grime from sofas, chairs, and footstools. The process eliminates odours and stains caused by pets, children, or daily wear, extending the life of your furnishings.
Stain and Odour Removal
Targeted treatments tackle pet urine, blood, and stubborn stains on carpets and upholstery. Our advanced techniques penetrate porous surfaces to eliminate odours and discolouration, ensuring hygienic and visually restored fabrics.
Tile and Grout Cleaning
High-pressure truck-mounted systems blast away grease and grime from tile floors and grout lines. This service rejuvenates surfaces, enhancing durability and appearance while maintaining a hygienic environment for homes and businesses.
Rug Cleaning
Specialist rug cleaning restores vibrancy and prolongs lifespan by removing embedded dirt and stains. The process preserves fibres and finishes, ensuring delicate or high-traffic rugs look and feel refreshed without damage.
People
Alan Cross
Owner
With over 35 years of experience since 1984, Alan Cross personally delivers carpet and upholstery cleaning services using truck-mounted technology. Known for punctuality, transparency, and meticulous results, he guarantees customer satisfaction through re-cleaning or refunds.
Questions
What areas do you cover?
We serve Stevenage, Knebworth, Welwyn, Letchworth, Hitchin, St. Albans, Harpenden, Borehamwood, Sandy, St. Neots, and Biggleswade.
Do you offer emergency cleaning services?
We do not provide emergency services but offer a 7-day spot and spill insurance for post-cleaning incidents.
What equipment do you use?
We use a state-of-the-art truck-mounted cleaning system for deeper cleaning, faster drying, and reduced allergens compared to portable machines.
Are you insured?
Yes, we are fully insured against all damages and injuries for your peace of mind.
How long does carpet cleaning take?
Drying times are typically 50% faster than portable systems, with most jobs completed in a single visit.
Do you move furniture?
We move large furniture like sofas and tables, then replace them with protective tabs to prevent damage.
