A Quality-Driven Cleaning and Support Services Provider
Premium Support Services boasts over 50 years of experience in the cleaning services industry. We take pride in delivering exceptional cleaning and support services that exceed expectations. Our unwavering commitment to quality, innovation, and sustainability has earned us a stellar reputation among clients across diverse industries.
Our Values and Mission
At Premium Support Services, our core values guide our every action:
- Service: We prioritize delivering exceptional customer experiences through personalized attention and meticulous execution.
- Innovation: We constantly seek fresh perspectives and technology advancements to enhance our services.
- Trust: We maintain open communication and transparency, fostering genuine partnerships with our clients.
Our Expertise
We offer a comprehensive range of services to meet the diverse needs of our clients:
Office Cleaning: Ensuring a healthy and productive work environment.
Retail Cleaning: Maintaining a pristine and welcoming retail space for customers.
Window Cleaning: Providing crystal-clear windows and enhanced visual appeal.
Managed Services: Streamlining cleaning processes and reducing client workload.
Pest Control: Effective elimination of pests and prevention of future infestations.
Waste Management: Sustainable waste disposal solutions that minimize environmental impact.
Our Commitment to Sustainability
We take environmental responsibility seriously. Our practices adhere to the highest standards of sustainability, minimizing our ecological footprint through eco-friendly cleaning products and energy-efficient techniques.
Our Accreditations
We hold esteemed accreditations that attest to our unparalleled quality and expertise, including:
- UKAS ISO 9001: 2015
- BS EN ISO 14001: 2004
- BS OHSAS 18001
- Safe Contractor
- Contractor Plus
- RoSPA
- Cyber Essentials
Join Us on a Journey of Excellence
Premium Support Services has built its success on providing personalized solutions, exceptional customer care, and continuous innovation. We invite you to partner with us and experience the difference quality cleaning and support can make for your business.
Company Performance and Experience
Poor Management and Communication
The majority of reviewers have expressed dissatisfaction with the company's management and communication. They have reported unprofessional behavior from managers, unfair reduction of hours, poor communication, and inaccessible management.
Employee Exploitation
Some reviewers have also reported exploitation of mental health issues, bullying, and unfair treatment of employees. This has led to a negative work environment and poor employee morale.
Lack of Organization and Resources
There have been instances of lack of essential cleaning supplies, which hampers the ability to perform the job properly. The company's contract mismanagement and lack of adherence to legal standards have also been reported.
Dissatisfaction with Compensation
One reviewer has expressed dissatisfaction with the minimum wage paid to cleaners despite working unsocial hours and performing additional tasks.
Positive Experience
On the other hand, some reviewers have had a positive experience with the company, reporting polite and hardworking staff, lovely management, perfect working hours, and proactive support.
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