Empowering Kitchens, Enhancing Service
Heston Hyde Hotel is a contemporary, four-star lifestyle hotel located in London's Hounslow borough near Heathrow Airport. Our hotel combines modern architecture and chic furnishings with aeronautical design elements that celebrate our site's rich history as the former Heston Aerodrome. Behind our glass facade lies a unique interior concept that seamlessly blends comfort, affordability, and luxury.
Luxurious Accommodations
Our hotel features 303 spacious, comfortable rooms and suites, each equipped with soundproof glazing, ensuring a peaceful and restful stay. Our rooms are designed to provide the perfect blend of style, comfort, and modern amenities, including complimentary Wi-Fi, flat-screen TVs, and luxurious bathrooms. For added convenience, we offer a range of amenities, including a complimentary car park, 24-hour room service, and a state-of-the-art gymnasium.
Dining and Leisure
At Heston Hyde Hotel, we offer a range of dining options to suit every taste and occasion. Our Lobby Atrium Bar is the perfect spot to relax and unwind, while our 24-hour room service ensures that you can enjoy a delicious meal from the comfort of your own room. We also offer Traditional English and Indian Afternoon Tea services, making us the ideal destination for a special treat or celebration.
Meetings and Events
With its ideal location near Heathrow Airport and Central London, Heston Hyde Hotel is the perfect venue for meetings, events, and conferences. Our hotel features a range of modern, well-equipped meeting rooms, complete with state-of-the-art audiovisual equipment and complimentary Wi-Fi. Our experienced events team will work with you to ensure that your event is a success, from planning and catering to decor and logistics.
Spa and Wellness
Our hotel's spa and wellness facilities are the perfect way to unwind and rejuvenate during your stay. Our heated indoor swimming pool, sauna, and fitness centre offer the ideal environment to relax and rejuvenate. We also offer a range of treatments, including massages, facials, and body wraps, designed to nourish and pamper your body and mind.
About Us
At Heston Hyde Hotel, we are committed to providing our guests with an exceptional level of service, comfort, and luxury. Our team is dedicated to ensuring that every stay with us is a memorable one, whether you are travelling for business or leisure. We look forward to welcoming you to our hotel soon.
Inadequate Accommodations and Poor Service
Several reviewers shared their unfortunate experiences at Heston Hyde Hotel, citing issues with safety, cleanliness, and service. Many described the hotel as feeling like a refugee camp, with loitering individuals and aggressive stares. Some reviewers reported finding empty car parks, black bags of unknown contents, and rundown rooms.
Rooms and Amenities
Reviewers mentioned that the rooms were large but often smelled of smoke and had moldy showers. Some rooms were reportedly not well-cleaned, and the hotel's facilities, such as breakfast services, were either non-existent or inadequate.
Poor Management and Customer Service
Several reviewers described the hotel's management as poor, with staff members not speaking English or being unhelpful. One reviewer even reported finding a "TENANT" in his room, making him feel uneasy.
Location and Surroundings
Reviews suggested that the hotel's location was not safe, with reviewers reporting feeling scared while walking around the area. Some described finding derelicts loitering outside the main entrance and smelling human faeces throughout the hotel.
Overall Disappointment
The majority of reviewers would not recommend staying at Heston Hyde Hotel due to its many shortcomings. Several reviewers warned others to avoid the hotel at all costs, citing its poor services, safety concerns, and lack of hospitality.
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