Indulge in the quintessential British experience - with a twist.
Welcome to Harriet's Cafe Tearooms, a delightful establishment that has been serving the communities of Bury St Edmunds and Norwich with scrumptious treats and exquisite teas since its inception. Our tearooms are more than just a place to enjoy a cup of tea; they are a sanctuary where customers can indulge in the charm of yesteryears and experience the quintessential British tradition of afternoon tea.
At Harriet's Cafe Tearooms, we are proud to offer a range of services that cater to our customers' diverse tastes and preferences. Our tearooms are fully licensed, and we serve a variety of alcoholic beverages that complement our extensive tea menu. During the summer months, our customers can take advantage of our outside seating areas and bask in the sun's warmth while sipping on their favourite drinks.
Our staff members are decked out in period uniforms, adding a touch of elegance and nostalgia to the ambience. They are trained to provide prompt and attentive service, ensuring that our customers feel welcome and well taken care of. We take pride in creating a warm and inviting atmosphere that makes Harriet's Cafe Tearooms a favourite destination for locals and tourists alike.
Delivery Boxes
One of our most popular services is our delivery boxes, which are available nationwide. These boxes are perfect for those who want to enjoy the Harriet's Cafe Tearooms experience from the comfort of their own homes. Our delivery boxes are available in boxes of one or two, and for larger quantities or multiple addresses, we encourage customers to email their orders through or contact us using our online form.
We understand that our customers lead busy lives, and we strive to make the ordering process as seamless as possible. To ensure that our delivery boxes arrive on time, we recommend placing orders two days prior to the desired delivery date. Our delivery boxes are filled with an assortment of our most popular items, from loose-leaf tea to whole bean coffee, cakes, and sweets. They make an excellent gift for loved ones or a well-deserved treat for oneself.
Tearooms Collections
In addition to our delivery boxes, we offer a range of tearooms collections that cater to our customers' varying tastes. Our loose-leaf tea selection includes a variety of flavours and blends that are sure to delight tea enthusiasts. We also offer a selection of jams and preserves, whole bean coffee, and cakes and sweets that are made fresh daily.
Our tea infusers are the perfect accessory for those who enjoy brewing their own tea at home. They are designed to make the brewing process easy and convenient, ensuring that our customers can enjoy the perfect cup of tea every time.
Buffets and Events
If our customers are looking for something bigger, we invite them to visit our buffets and events section. Here, we offer a range of catering options that can accommodate large groups and special occasions. From corporate events to weddings and birthday parties, we can provide customised menus that meet our customers' specific needs.
At Harriet's Cafe Tearooms, we are dedicated to providing excellent service and high-quality products that exceed our customers' expectations. We invite our customers to explore our services and discover the charm and elegance of our tearooms. Whether they are looking for a quiet place to relax and enjoy a cup of tea or a unique gift for a loved one, they are sure to find what they are looking for at Harriet's Cafe Tearooms.
Summary of the Reviews
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Overview
The reviews for this tea room are generally positive, with customers praising the atmosphere, decor, and the variety of food options available. The staff is often described as friendly and attentive, contributing to the overall pleasant experience. However, there are a few negative comments regarding the food quality and overpricing.
Food Quality and Pricing
The food at the tea room has received mixed reviews. Some customers enjoyed their meals, such as the trio of macaroons, the afternoon tea, and the breakfast options. However, others were disappointed with the quality, particularly the overcooked eggs and the dry sausage sandwich. There were also complaints about the pricing, with some customers feeling that the food and tea were overpriced for the quality received.
Service and Atmosphere
The service at the tea room is consistently described as friendly and attentive, with staff making an effort to ensure customers feel welcome. The atmosphere is also praised, with the vintage decor and relaxing environment contributing to a pleasant experience for many customers.
Highlights and Lowlights
- The staff is friendly and attentive, providing excellent service.
- The atmosphere is relaxing and pleasant, with a unique vintage decor.
- The food options are varied and include many delicious choices, such as macaroons and afternoon tea.
- Some customers have reported issues with food quality, including overcooked eggs and dry sausage sandwiches.
- The pricing is considered high by some customers, particularly for the quality of food received.

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