Big enough to compete, small enough to care!
At AC Supply Ltd, we pride ourselves on being the go-to destination for a vast range of power tools, accessories, hand tools, screws and fastenings, builders metal work, PPE, workwear, and site consumables. With over 30 years of trading experience and a combined industry expertise of over 90 years, our team is well-equipped to provide expert advice on any fixing dilemma or tool required for a mind-boggling job.
Our Services
We offer a friendly and personalised service that sets us apart from the competition. Our comprehensive stock levels ensure that we can provide a next-day delivery service across the UK, using a mix of our own vans, courier services, and direct deliveries from our suppliers. Our onsite workshop also provides a warranty repair agency for leading brands such as DeWalt, Makita, and Hitachi, as well as a chargeable repair service for other major brands.
If you're looking for a competitive solution for your power tool needs, we invite you to give us a try. Our experienced team can advise on any of your fixing dilemmas and recommend the best tool for the job. We understand that every project is unique, and we're committed to providing a tailored service that meets your specific requirements.
Why Choose Us?
At AC Supply Ltd, we're proud of our legacy of providing exceptional customer service. We're big enough to compete with the leading players in the industry, but small enough to care about every single customer. Our team is dedicated to providing a personalised service that exceeds your expectations. Whether you're a seasoned professional or a DIY enthusiast, we're here to help you find the right tools and accessories for your project.
About Our Workshop
Our onsite workshop is fully equipped to handle warranty repairs for DeWalt, Makita, and Hitachi power tools, as well as chargeable repairs for other major brands. Simply drop off your machines, and we'll provide a free quote within 48 hours. Our workshop team is trained to diagnose and repair a wide range of power tools, ensuring that your equipment is back up and running as quickly as possible.
Overall Impression
The majority of customers have had an excellent experience with AC Supply, praising their competitive prices, fast delivery, friendly and knowledgeable staff, and willingness to go the extra mile to help. A few customers have had issues with repairs or ordering, but overall, the company has a reputation for providing good service.
Staff and Customer Service
Many customers have complimented the staff on their exceptional customer service, describing them as friendly, helpful, and knowledgeable. Some customers have mentioned specific staff members who went above and beyond to assist them, such as searching for hard-to-find items or providing technical information.
Delivery and Prices
Customers have praised the speed and efficiency of the delivery service, with some mentioning that the items were delivered quickly and unexpectedly. Prices have been described as competitive, with some customers noting that they were able to find better deals at AC Supply compared to other retailers.
Reparations and Ordering
A few customers have had issues with repairs or ordering, with one customer waiting months for a repair that was ultimately not completed satisfactorily. However, the company has generally received positive feedback on their ordering and repair services.
Conclusion
Overall, AC Supply seems to be a reliable and trustworthy retailer that provides excellent value for customers. While there may be occasional issues, the company's reputation for good customer service and competitive prices is well-deserved.
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