Take care of your signage so you can take care of business
Welcome to Aerial & Satellite Centre, St Austell, your one-stop shop for all your TV aerial and satellite needs. As a fully qualified, family-run business, we have years of experience in providing top-notch services to both domestic and commercial premises in and around St Austell. Our team of experts is dedicated to delivering exceptional results, ensuring that you enjoy uninterrupted TV viewing experiences.
Our Services
We offer a range of services designed to cater to your unique needs. From satellite dish repair and installation to fixing bad aerial and satellite signal issues, we have got you covered. Our team is committed to providing competitive prices, and all our work is guaranteed for 12 months, giving you peace of mind.
Our services include satellite dish repair and installation, where we supply and fit brand new satellite dishes, including Sky dishes, powder coated satellite dishes, and fibre glass satellite dishes for those living by the sea. We also fix bad aerial and satellite signal issues, having helped hundreds of customers get back on track to watching their favourite TV shows.
Freeview, European Satellite, and Freesat Services
We are proud to offer a range of services related to Freeview, European Satellite, and Freesat. With Freeview, you can enjoy over 70 standard channels and 15 HD channels, without any monthly cost. Our team can help you set up Freeview Play, which connects you to the internet, allowing you to watch on-demand shows from BBC iPlayer, ITV Hub, All 4, Demand 5, and UKTV Play.
If you're looking for TV channels or programmes in a language other than English, we can help you with our European Satellite installation service. We provide a home satellite installation service for European Satellite TV in St Austell and surrounding areas, allowing you to access German, Spanish, Polish, and other European TV channels.
For those looking for a reliable and high-quality alternative to Sky, we offer Freesat services. Our team can provide you with a brand new Sky dish or a powder coated satellite dish, which will increase your signal, last longer, and provide you with a range of channels to choose from.
Why Choose Us
At Aerial & Satellite Centre, St Austell, we pride ourselves on our exceptional customer service, competitive prices, and guaranteed work. Our team is fully qualified, and we have years of experience in providing top-notch services to our customers. Don't just take our word for it; check out what our satisfied customers have to say about our services.
Overview of Reviews
The reviews of the Aerial and Satellite Centre are a mixed bag, with some customers expressing satisfaction with the service and others experiencing negative encounters.
Positive Experiences
Efficient and Professional Service
Many customers have praised the efficient and professional service provided by the centre. They have reported prompt responses to their problems, friendly advice, and reasonable costs. Some have even gone out of their way to recommend the centre to others.
Helpful and Caring Staff
The staff at the centre have been described as helpful, caring, and professional. They have taken the time to explain options and provide solutions to customers' problems.
Competitive Pricing
Some customers have noted that the centre's prices are competitive, with one customer even mentioning that they were cheaper than Sky for a call-out.
Negative Experiences
Poor Customer Service
On the other hand, some customers have reported poor customer service, with one customer describing the staff as "rude" and "unhelpful". Another customer was told that they didn't sell satellite dishes, but could fit one for them, which was seen as unhelpful.
Overcharging
Some customers have reported being overcharged for services, with one customer being charged 50 for a 15-minute visit that only involved pressing a button on the remote.
Lack of Transparancy
One customer was unhappy about being charged nearly three times more than others in the same area, which suggests a lack of transparency in pricing.
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