Quality, Dependability and Value - Our Promise to You
Pontrilas Merchants is a reputable, family-owned business with a rich history and deep-rooted family values. As part of the Pontrilas Group of Companies, we have established ourselves as one of the largest independent timber and builders merchants in the region, with our head office based on a spacious six-acre site. Our extensive range of timber and building materials caters to all your construction and DIY needs, with options for collection from our Pontrilas depot or direct delivery to your site. Our experienced team boasts over 50 years of expertise in the timber trade, offering valuable advice on projects and material recommendations. Feel free to contact us today to discuss your future requirements: Tel: 01981 242100 Email: info@pontrilastimber.co.uk
Timber Merchants
Our merchant business boasts the largest stock of softwood and hardwood in the region, encompassing chain of custody source materials that guarantee high-quality products from sustainably managed resources. Leveraging five generations of experience in the timber industry, we transform logs from the forest into machined, kiln-dried timber. Additionally, we source exotic timbers from across the globe, tailoring cuts and treatments to meet unique customer specifications in our in-house facility.
Timber and Builders Merchant Services
At Pontrilas Merchants, we pride ourselves on providing a comprehensive range of timber and building materials. Our expansive inventory includes:
- Timber Cladding: Choose from our selection of green oak, hardwoods, and joinery softwoods.
- Green Oak: Discover our high-quality, sustainably sourced green oak options.
- Hardwoods & Joinery: Explore our extensive offering of hardwoods and joinery materials.
- Softwoods: Select from the region's most extensive softwood collection.
We also offer a range of building, cement, aggregates, plastering, rendering, sheet materials, garden, fencing, gates, sleepers, interior decor, stone flooring, and T&G solid oak flooring options:
- Timber Building: Strengthen your construction projects with our quality timber building materials.
- Cement and Aggregates: bolster your building projects with our cement and aggregate options.
- Plastering and Rendering: Enhance your building projects with our plastering and rendering materials.
- Sheet Materials: Stock up on durable and versatile sheet materials.
- Building: Discover a varied array of building materials to suit your specific needs.
- Garden: Create beautiful outdoor spaces with our fencing, gates, and sleeper materials.
- Interiors: Design the perfect space with our stone flooring, T&G solid oak flooring, LVT flooring, and window & door materials.
Please note that additional information about our cafe, contact details, and search functionality has been omitted from this description.
Fantastic Customer Service
- Donna and the team provided brilliant service, with fantastic products and assistance in completing a project.
- Keith B. received great help from the staff in sorting out some timber and received a great price too.
- Adam Lampy had a great experience, with Daniel being brilliant and sorting out the order quickly. Great quality steamed Beech was provided.
- John Jones received a warm welcome and was helped by a staff member who went the extra mile.
- Antony Fernandez appreciated the staff's extra effort and saving them a tonne of cash.
- G. Jones and Homeforestry praised the superb service and range of materials.
- Anthoni Roberto Cabrinzi appreciated the great customer service and friendly staff.
- Archer and David Watkins were impressed with the brilliant service, good prices, and friendly staff.
- R. Clark and Mick Loving received great advice and assistance from Euan and the team.
- Emma Jones appreciated the good value and better quality wood, and the helpful young staff member.
- Salad Girl enjoyed the helpful advice and popular appeal of the store.
Delivery Issues
- Steve Pegrum had issues with the delivery of decking, receiving the wrong size and having to wait for a replacement. The after-sales service was disappointing.
Security Concerns
- Graham Servante felt watched by staff and suspected of shoplifting, leading to a negative experience and decision to never return.
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