Delivering quality installations, exceeding expectations, every time.
At Archway Carpets, we pride ourselves on providing exceptional customer service, unparalleled flooring expertise, and an extensive range of high-quality carpet and flooring brands. With over 35 years of experience in the industry, our family-run business has built a reputation for delivering personalized solutions tailored to our clients' unique needs and budgets.
Our Services
We offer a comprehensive range of services designed to make your flooring experience seamless and stress-free. From our free in-home consultation to our expert fitting service, we'll guide you every step of the way to ensure you receive the perfect flooring solution for your home or business. Our services include:
- In-Home Consultation Service: Our experts will visit your home to discuss your flooring needs, measure your space, and provide personalized recommendations.
- Vinyl Commercial Flooring: We supply and install high-quality vinyl flooring suitable for commercial properties, including restaurants, offices, and healthcare facilities.
- Remnant Service: Take advantage of our remnant service to find the perfect piece of flooring at an affordable price.
- Artificial Grass: Transform your outdoor space with our high-quality artificial grass solutions.
- Dementia Friends Service: We're proud to support individuals living with dementia and their caregivers, offering specialized advice and guidance on flooring options that cater to their unique needs.
Why Choose Archway Carpets?
At Archway Carpets, we're passionate about delivering exceptional customer service and ensuring our clients receive the best possible flooring experience. Our team of experts, led by father and son duo Graham and Darrell Smith, boasts extensive knowledge and expertise in the flooring industry. We take pride in our:
- 40 years of experience in the industry
- Extensive range of carpet and flooring brands
- Personalized service tailored to our clients' unique needs and budgets
- Highly skilled carpet fitters and expert installation team
- Commitment to supporting local charities and organizations
What Our Clients Say
Don't just take our word for it! Our clients rave about our exceptional service, expert advice, and high-quality flooring solutions. Here's what some of our satisfied customers have to say:
"Thank you for an excellent job - we are delighted." - Mr. S, Brandeston
"We are delighted with our flooring and the speed and efficiency of the fitting." - Mr. G, Burgh
"I would like to thank Archway Carpets for supporting our work with children and young people with cancer." - Daisy Turner, CLIC Sargent
Overall Customer Satisfaction
The reviews are overwhelmingly positive, with all customers giving a 5-star rating. The reviews highlight the excellent customer service, knowledgeable staff, and high-quality products offered by Archway Carpets.
Product Range and Quality
Customers praised the wide range of carpet and flooring options available, with many mentioning the helpfulness of the staff in advising on the right products for their needs.
Installation and Fitting
The installation and fitting service was praised by many customers, with comments on the professionalism, timeliness, and tidiness of the fitters.
Customer Service
The customer service was universally praised, with customers highlighting the friendly, knowledgeable, and helpful staff who went above and beyond to ensure customer satisfaction.
Local Business
Several customers mentioned the importance of supporting a local business and praised Archway Carpets for their commitment to providing a personalized and professional service.

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