Recruiting with Heart, Connecting with Talent
At Flights and Packages, we pride ourselves on providing exceptional holiday experiences tailored to our customers' needs. As an independent agent, we are not tied to any particular operator, allowing us to offer the best deals available on the market. Our team of experts has extensive knowledge of the travel trade, ensuring that our customers receive the highest level of service and expertise.
Our Services
We specialise in arranging flight-only bookings, as well as package holidays, cruises, and tailor-made trips. Our extensive range of tour operators and suppliers enables us to offer a vast selection of travel opportunities, from short break getaways to long-haul adventures. Whether you're looking for a relaxing beach holiday, an action-packed city break, or an exciting cruise, we have the expertise to create the perfect trip for you.
Our Commitment to You
At Flights and Packages, we understand the importance of financial protection. That's why we are proud members of the Travel Trust Association and holders of a Civil Aviation Authority ATOL license, ensuring that your bookings are fully protected. Our team is dedicated to providing exceptional customer service, and we strive to exceed your expectations at every stage of your journey.
Why Choose Us?
- Best Price Guarantee
- ATOL Protected
- TTA Protection
- Choice & Range of Worldwide Deals
- Personalised Service from Experienced Travel Experts
General Experience with Flights and Packages
The general sentiment towards Flights and Packages is overwhelmingly negative, with most reviewers expressing frustration and disappointment with the company's customer service, communication, and business practices.
South India Exploration
One reviewer, Sal Tonge, had a positive experience with Flights and Packages, praising the company's organization of their South India tour, including comfortable hotels, exciting experiences, and attentive guides.
Poor Customer Service
Many reviewers expressed frustration with Flights and Packages' customer service, citing experiences of being ignored, lied to, or avoided by the company's representatives.
Misleading Information and Lack of Transparency
Several reviewers reported being misinformed or misled about aspects of their trip, such as luggage policies or transfer arrangements, which led to additional costs and inconvenience.
Avoidance of Responsibility
Multiple reviewers accused Flights and Packages of ignoring their emails, phone calls, and complaints, and failing to take responsibility for issues that arose during their trips.
Unprofessional Behavior
Some reviewers described the company's behavior as unprofessional, with one reviewer accusing an account manager of being "a rat" and "the lowest of the low".
