Our Story
At Sequence, we are proud to be one of the UK's leading estate agents, with a network of over 320 branches across the country. Our story began many years ago, and since then, we have been dedicated to providing exceptional service to our customers, whether they are buying, selling, renting, or letting a property. Our mission is to make the process of moving home as smooth and stress-free as possible, and we achieve this by providing expert knowledge, cutting-edge technology, and a passion for delivering exceptional customer service.
Our Services
We offer a comprehensive range of services to cater to all your property needs. Whether you are a landlord looking to let your property, a buyer searching for your dream home, or a seller looking to market your property, we have the expertise and resources to help you every step of the way. Our services include property sales, lettings, auctions, conveyancing, land, new homes, portfolio management, survey and valuation, and wills. We also provide access to a range of additional services, including mortgages, training and development programs, and career opportunities.
Our Expertise
Our teams of experienced estate agents have in-depth knowledge of the local property market and a passion for delivering exceptional customer service. We understand that every customer is unique, and we tailor our services to meet your individual needs and requirements. Whether you are a first-time buyer, a seasoned investor, or a family looking to upgrade, we have the expertise and resources to help you achieve your property goals.
Our Values
At Sequence, we are committed to delivering exceptional customer service, and we strive to make the process of moving home as smooth and stress-free as possible. We believe in building long-term relationships with our customers, and we are dedicated to providing honest, transparent, and professional advice at all times.
Get in Touch
If you're looking to buy, sell, rent, or let a property, we'd love to hear from you. Contact your local Sequence branch today to arrange a free valuation, discuss your property needs, or simply to ask for some expert advice.
Poor Customer Service
The majority of reviewers expressed frustration and disappointment with the service provided by Sequence. Many reviewers mentioned that the staff were unprofessional, rude, and unhelpful.
Unreliability and Incompetence
Several reviewers reported that Sequence failed to fulfill their promises, including failing to send emails, not returning calls, and not following through on maintenance requests. Some reviewers also mentioned that the company tried to charge them for damages that already existed before they moved in.
Issues with Deposits and Payments
A common issue among reviewers was the difficulty in getting their deposits back, with some reviewers reporting that Sequence tried to unfairly deduct money from their deposits. Others mentioned that the company lost their rental payments or failed to respond to inquiries about payments.
Unresponsive and Unhelpful Staff
Many reviewers reported that the staff at Sequence were unresponsive, unhelpful, and evasive when it came to addressing their concerns. Some reviewers mentioned that they were passed around to different staff members, only to be given the same unhelpful responses.
Avoid Dealing with Sequence
The overwhelming consensus among reviewers is to avoid dealing with Sequence at all costs. Many reviewers warned others about the company's poor service, unprofessional staff, and unreliable practices.
Be the first to review Sequence Home.
Write a Review
